Category Archives: economicsofsecurity

Security and Human Behavior (SHB) 2019

Today is the second day of the twelfth Workshop on Security and Human Behavior, which I am hosting at Harvard University.

SHB is a small, annual, invitational workshop of people studying various aspects of the human side of security, organized each year by Alessandro Acquisti, Ross Anderson, and myself. The 50 or so people in the room include psychologists, economists, computer security researchers, sociologists, political scientists, criminologists, neuroscientists, designers, lawyers, philosophers, anthropologists, business school professors, and a smattering of others. It's not just an interdisciplinary event; most of the people here are individually interdisciplinary.

The goal is to maximize discussion and interaction. We do that by putting everyone on panels, and limiting talks to 7-10 minutes. The rest of the time is left to open discussion. Four hour-and-a-half panels per day over two days equals eight panels; six people per panel means that 48 people get to speak. We also have lunches, dinners, and receptions -- all designed so people from different disciplines talk to each other.

I invariably find this to be the most intellectually stimulating two days of my professional year. It influences my thinking in many different, and sometimes surprising, ways.

This year's program is here. This page lists the participants and includes links to some of their work. As he does every year, Ross Anderson is liveblogging the talks -- remotely, because he was denied a visa earlier this year.

Here are my posts on the first, second, third, fourth, fifth, sixth, seventh, eighth, ninth, tenth, and eleventh SHB workshops. Follow those links to find summaries, papers, and occasionally audio recordings of the various workshops. Ross also maintains a good webpage of psychology and security resources.

The Cost of Cybercrime

Really interesting paper calculating the worldwide cost of cybercrime:

Abstract: In 2012 we presented the first systematic study of the costs of cybercrime. In this paper,we report what has changed in the seven years since. The period has seen major platform evolution, with the mobile phone replacing the PC and laptop as the consumer terminal of choice, with Android replacing Windows, and with many services moving to the cloud.The use of social networks has become extremely widespread. The executive summary is that about half of all property crime, by volume and by value, is now online. We hypothesised in 2012 that this might be so; it is now established by multiple victimisation studies.Many cybercrime patterns appear to be fairly stable, but there are some interesting changes.Payment fraud, for example, has more than doubled in value but has fallen slightly as a proportion of payment value; the payment system has simply become bigger, and slightly more efficient. Several new cybercrimes are significant enough to mention, including business email compromise and crimes involving cryptocurrencies. The move to the cloud means that system misconfiguration may now be responsible for as many breaches as phishing. Some companies have suffered large losses as a side-effect of denial-of-service worms released by state actors, such as NotPetya; we have to take a view on whether they count as cybercrime.The infrastructure supporting cybercrime, such as botnets, continues to evolve, and specific crimes such as premium-rate phone scams have evolved some interesting variants. The over-all picture is the same as in 2012: traditional offences that are now technically 'computercrimes' such as tax and welfare fraud cost the typical citizen in the low hundreds of Euros/dollars a year; payment frauds and similar offences, where the modus operandi has been completely changed by computers, cost in the tens; while the new computer crimes cost in the tens of cents. Defending against the platforms used to support the latter two types of crime cost citizens in the tens of dollars. Our conclusions remain broadly the same as in 2012:it would be economically rational to spend less in anticipation of cybercrime (on antivirus, firewalls, etc.) and more on response. We are particularly bad at prosecuting criminals who operate infrastructure that other wrongdoers exploit. Given the growing realisation among policymakers that crime hasn't been falling over the past decade, merely moving online, we might reasonably hope for better funded and coordinated law-enforcement action.

Richard Clayton gave a presentation on this yesterday at WEIS. His final slide contained a summary.

  • Payment fraud is up, but credit card sales are up even more -- so we're winning.

  • Cryptocurrencies are enabling new scams, but the bit money is still being list in more traditional investment fraud.

  • Telcom fraud is down, basically because Skype is free.

  • Anti-virus fraud has almost disappeared, but tech support scams are growing very rapidly.

  • The big money is still in tax fraud, welfare fraud, VAT fraud, and so on.

  • We spend more money on cyber defense than we do on the actual losses.

  • Criminals largely act with impunity. They don't believe they will get caught, and mostly that's correct.

Bottom line: the technology has changed a lot since 2012, but the economic considerations remain unchanged.

The Concept of "Return on Data"

This law review article by Noam Kolt, titled "Return on Data," proposes an interesting new way of thinking of privacy law.

Abstract: Consumers routinely supply personal data to technology companies in exchange for services. Yet, the relationship between the utility (U) consumers gain and the data (D) they supply -- "return on data" (ROD) -- remains largely unexplored. Expressed as a ratio, ROD = U / D. While lawmakers strongly advocate protecting consumer privacy, they tend to overlook ROD. Are the benefits of the services enjoyed by consumers, such as social networking and predictive search, commensurate with the value of the data extracted from them? How can consumers compare competing data-for-services deals? Currently, the legal frameworks regulating these transactions, including privacy law, aim primarily to protect personal data. They treat data protection as a standalone issue, distinct from the benefits which consumers receive. This article suggests that privacy concerns should not be viewed in isolation, but as part of ROD. Just as companies can quantify return on investment (ROI) to optimize investment decisions, consumers should be able to assess ROD in order to better spend and invest personal data. Making data-for-services transactions more transparent will enable consumers to evaluate the merits of these deals, negotiate their terms and make more informed decisions. Pivoting from the privacy paradigm to ROD will both incentivize data-driven service providers to offer consumers higher ROD, as well as create opportunities for new market entrants.