Category Archives: company

Business Outcomes and the CISO’s Success

Joining us today is Dana Pickett. He’s CISO for Edwards Performance Solutions, as well as a principal for the cybersecurity services they offer. With over three decades in the industry, Dana has witnessed the inception and evolution of cybersecurity, from mainframes to the IoT.

He shares his thoughts on what it takes to be a successful CISO, the importance of focusing on business outcomes, effective communication with the board, proactive versus reactive threat intelligence, the utility of frameworks, and the value of peer groups.

This podcast was produced in partnership with the CyberWire.

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Approaching Privacy as a Business Plan for Data

Our guest today is Michelle Dennedy. She’s vice president and chief privacy officer for Cisco. An outspoken advocate for building technologies that not only enhance our lives but also promote integrity and respect for people regardless of their level of technical sophistication, Michelle is leading the charge for better understanding and implementation of privacy and data security policies around the world.

Our conversation includes her thoughts on why organizations find privacy so challenging, the differences between aspirational messaging and foundational values, and where she thinks the next generation of security and privacy professionals may take us.

This podcast was produced in partnership with the CyberWire.

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Questions to Ask When Shopping for Threat Intelligence

Our guest today is Brian Martin, vice president of vulnerability intelligence at Risk Based Security, a company that provides risk identification and security management tools leveraging their data-breach and vulnerability intelligence.

Brian shares his experience turning data into meaningful, actionable intelligence, common misperceptions he’s encountered along the way, and why he thinks companies shopping around for threat intelligence need to be careful to ask the right questions.

This podcast was produced in partnership with the CyberWire.

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The grugq Illuminates Influence Operations

To celebrate one hundred episodes of our show, we’ve got a special guest this week. The grugq is well-known in hacker and information security circles around the world, and a respected voice at conferences and on social media. He’s a bit mysterious, preferring to keep his real name under wraps.

The grugq joins us this week to discuss influence operations — their history, why they work, and how recent examples like the Russian meddling in the 2016 U.S. elections might be a sign of things to come.

This podcast was produced in partnership with the CyberWire.

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Recorded Future Is Feeling the Love With a High Net Promoter Score

For anyone that knows the team at Recorded Future, you may have caught on to the fact that we’re a bunch of overachievers. The company is always striving to be the best and provide our customers with a solution that goes above their expectations. That’s why we’re thrilled to receive the highest Net Promoter Score of any other cybersecurity analytics or intelligence company.

What Is a Net Promoter Score?

A Net Promoter Score (NPS) is a customer loyalty metric developed by Fred Reichheld introduced in his 2003 Harvard Business Review article “The One Number You Need to Grow.” The survey produces a number between -100 and +100 where -100 means everyone’s a detractor and +100 means everyone is a promoter.

Depending on their response, customers are divided into three categories: detractors, passives, and promoters. NPS is calculated by subtracting the percentage of detractors from the percentage of promoters.

Detractors (score 0 – 6) are the least-satisfied customers. They may not purchase again and could spread negative word of mouth if something isn’t done to improve their experience.

Passives (score 7 – 8) aren’t typically satisfied, and their loyalty can’t be assured. They are susceptible to competitors offers, but don’t spread negative or positive word of mouth.

Promoters (score 9 – 10) are loyal and enthusiastic. This group will renew contracts, are open to upselling, and will tell others to do the same.

Recorded Future regularly conducts NPS surveys to collect feedback from customers for continuous improvement. At a score of 67 (for comparison, the widely beloved Apple iPhone ranks at 55), the company ranks well above other companies in the industry.

What Customers Are Saying

The survey results also revealed that over 90 percent of the user base would recommend Recorded Future.

Fortune 500 companies surveyed on their experience using Recorded Future commented:

  • “It’s one of my most powerful and versatile tools.”
  • “It’s a solid research, discovery, and analysis platform — great for doing CTI work.”
  • “Recorded Future is a great threat intel tool that any company that has a threat intel team must have.”
  • “Provides excellent intelligence that is difficult to obtain any other cost-effective way.”

Learn More

To find out first-hand how threat intelligence powered by machine learning can enhance your security posture, contact us for a personalized demo.

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Chinese Charm Attempts to Alter American Political Opinion

There’s an increasing awareness of foreign influence on American institutions through social media. U.S. intelligence agencies have asserted that Russians made a concerted effort to disrupt and influence the 2016 presidential election, and there’s widespread evidence that Russia continues to sow the seeds of discord with the aim of eroding Westerners’ trust and confidence in their political systems and social norms.

Recorded Future’s Insikt Group recently published findings from their research into Chinese efforts to sway public opinion via social media, and how their goals and tactics are markedly different from those of the Russians.

We welcome back Recorded Future’s Priscilla Moriuchi to the show. She shares Insikt Group’s findings and helps put it all into broader perspective.

This podcast was produced in partnership with the CyberWire.

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Tools, Training, and Threat Intelligence Empower Phishing Defense

Our guest today is Mollie MacDougall, threat intelligence manager at Cofense, a company that specializes in phishing defense, threat intelligence, and cyber incident response.

She shares the story of her unconventional professional journey and the role she plays in coordinating communications between technical and non-technical people in her own organization, as well as her insights on the broad spectrum of phishing threats organizations face, how they are quickly evolving, and the most effective strategies to protect your organization.

We’ll talk threat intelligence as well, hearing her thoughts on how to make sure your analysts aren’t getting too much noise in the threat intelligence signal.

This podcast was produced in partnership with the CyberWire.

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Security Needs to Be Easy to Use and Easy to Explain

Our guest today is Chris Betz, senior vice president and chief security officer at CenturyLink. His career journey has led him through a variety of well-known organizations, including the U.S. Air Force, NSA, CBS, Microsoft, Apple, and now CenturyLink.

He shares some of the lessons he’s learned along the way, his leadership style, the challenges he sees the industry facing in the near future, as well as his thoughts on threat intelligence and privacy.

This podcast was produced in partnership with the CyberWire.

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