Category Archives: Airline industry

BA fined record £20m for customer data breach

Personal details of more than 400,000 customers accessed by hackers in 2018

A £183m fine levied on British Airways for a data breach has been reduced to £20m after investigators took into account the airline’s financial plight and the circumstances of the cyber-attack.

The £20m fine is nonetheless the biggest ever issued by the Information Commissioner’s Office (ICO), following the 2018 incident in which more than 400,000 customers’ personal details were compromised by hackers.

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EasyJet hacking attack: are you affected and what should you do?

The airline has said the personal information of 9 million customers has been compromised

EasyJet revealed on Tuesday it had suffered a “highly sophisticated” cyber-attack. It comes at a time of heightened concern about a surge in online and phone scams linked to the coronavirus pandemic.

Related: EasyJet reveals cyber-attack exposed 9m customers' details

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EasyJet reveals cyber-attack exposed 9m customers’ details

Airline apologises after credit card details of about 2,200 passengers were stolen
Q&A: are you affected and what should you do?

EasyJet has revealed that the personal information of 9 million customers was accessed in a “highly sophisticated” cyber-attack on the airline.

The company said on Tuesday that email addresses and travel details were accessed and it would contact the customers affected.

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