Author Archives: Seqrite

Seqrite Endpoint Security supports the Windows 10 May 2019 Update

Estimated reading time: 2 minutes

As part of the Windows 10 Updates, Microsoft has now come up with a new update for Windows 10 PCs. It’s called Windows 10 19H1 (Windows 10 May 2019 Update).

This post lists down some of the highlights of Windows 10 May 2019 update and Seqrite Endpoint Security’s compatibility with the OS.

Highlights of the Windows 10 May 2019 Update

  1. Improvements in Windows Security app
  2. Improvements in Snip & Sketch tool
  3. Improvements in Microsoft Edge web browser
  4. Improvements in Windows Update
  5. New Office app
  6. New “Reserved Storage” feature through which, some disk space will be set aside to be used by updates, apps, temporary files, and system caches to ensure that critical OS functions always have access to disk space.
  7. Improvements in Windows Subsystem for Linux (WSL) Command Line Tool. You can now access and browse file system of WSL (Windows Subsystem for Linux) in File Explorer.
  8. Windows Search and Cortana are now separate things
  9. New Windows Sandbox feature – for safely running applications in isolation

Supported Seqrite Endpoint Security Version Details 

  1. For Existing Users

Users of Seqrite Endpoint Security 7.0 or later MUST take the latest updates and only then upgrade to Windows 10 May 2019 Update.

Recommendation – Before moving to Windows 10 May 2019 Update, latest Seqrite definition Update is mandatory.

  1. For New Users

Fresh Install – Fresh installation of Seqrite Endpoint Security 7.2 and later versions support this update for Windows 10 May 2019 Update. 

How to apply the latest Seqrite update?

To apply the latest Seqrite update automatically, enable Automatic Update for EPS client under Policy Settings.

How to know if the Seqrite update has been successfully applied and is compatible with Windows 10 May 2019 Update? 

If your Seqrite Endpoint Security Client’s Virus Database Date is the latest, it means it is compatible with the mentioned update. 

Note – Fresh installation of Seqrite Endpoint Security 7.1 and below version is not supported on Windows 10 May 2019 Update.

If you have any queries about the Windows 10 May 2019 Update and your Seqrite Product, please call us on 1800-121-7377 or drop us a line in the comment sections below.

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Cybersecurity roundup – Jan to April ‘19

Estimated reading time: 2 minutes

2019 is not even halfway over and there is already a flurry of cyber attacks all over the globe. Network administrators and cybersecurity experts have to always be on their toes as, no one is safe from the risk of an attack or a data breach. Here is a list of some of the top incidents which made headlines when it comes to cybersecurity:

  • Facebook accidentally uploads email contacts of 1.5 million users

The world-renowned social networking giant just couldn’t catch a break. Facebook made global headlines for all the wrong reasons again in April 2019. It admitted in an announcement that it may have “unintentionally uploaded” email contacts of 1.5 million new users since May 2016. The beleaguered social networking giant stated these contacts were not shared with anyone else and were being deleted.

  • Personal data of German politicians leaked online

Germany was plunged into chaos when sensitive data belonging to hundreds of German politicians, celebrities and online figures were leaked online on a Twitter account in a huge leak in the country’s history. These documents included deeply personal identifiable information including private chats, credit card details, addresses, etc. The Chancellor of Germany, Angela Merkel was also amongst those who found their personal information leaked. Police later arrested a 20-year-old German man who admitted to being behind the hacking, telling police that he had taken advantage of weak passwords.

  • Security Lapse at Indane exposes millions of Aadhar numbers

Closer home in India, questions continue to arise over the cybersecurity preparedness of some of the country’s biggest companies. A French security researcher claimed that he discovered a security lapse which exposed millions of Aadhaar numbers of dealers and distributors associated with Indian oil company, Indane. The Aadhaar data of nearly 6.7 million were accessible and were left exposed. Indane later responded saying they did not host any Aadhaar data and hence there was no leak.

  • 6 TB of data stolen from US government contractor

The fact that no organization in the world is really safe from cyber attacks became even more evident in March, when the news emerged that Iranian-backed hackers had stolen a staggering 6 TB of data from Citrix Systems, a software company that handles sensitive projects for the US government. The data stolen included extremely confidential information related to NASA, aerospace contracts, FBI information, Saudi Arabia’s oil-related information, giving an idea of the sheer scale of the attack. The most important cybersecurity lesson to be learnt from this? The hackers got access through “password spraying” – guessing weak passwords and then going inside.

  • Data breach at Airbus

The aircraft manufacturing giant faced a crisis this year, when it reported that it had detected a cyber attack on its information systems which resulted in a data breach. Though it did not affect their operations, Airbus did admit that employee-related details had been lost in the breach. While they did not reveal the number of records, the fact that a breach could take place on the servers of the world’s second-largest aircraft manufacturers, reveals that even the biggest companies are still coming to terms with increasingly changing threats in the murky world of cybersecurity.

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What is Emotet?

Estimated reading time: 4 minutes

Emotet malware was first identified in 2014 as Banking trojan. Emotet has evolved from banking trojan to threat distributor till now. It has hit many organizations very badly in 2018 with its functionalities like spamming and spreading. Further with its widespread rich/existence at many organizations, it became threat distributor. Since mid of 2018, Emotet is used by threat actors to spread other malwares like TrickBot, Qakbot and most dangerous Ryuk ransomware. It has also been observed that it loads modules and launches different malware depending on geographical location i.e. Country of Victim.

Malware authors strategy is to use infected systems for all means like firstly for credential stealing, further use these credentials for spreading and spamming. Finally, when all use of this infected system is done, it deploys other malwares like Ransomware, TrickBot, Qakbot.

From mid of 2018, Emotet has become headache for security providers because of its polymorphic, self-updating and spreading capabilities which makes cleaning of such infected network very complex and sometimes takes months for cleaning.

How it can enter into your system?

It enters into your system by phishing mail as shown in below fig:

Such emails contain malicious attachments like doc, pdf, xls, js, etc. Once user opens such attachment, it will download and launch Emotet. Sometimes such mail may contain malicious links, when opened by users, it downloads and launches Emotet. Other way is through lateral spreading i.e. if one of your friend or colleagues in the same network is infected with Emotet, then your friends’ machine can deploy Emotet on your machine.

What Emotet can do?

It has many capabilities like password stealing, Email Harvesting, spamming, lateral spreading, launching other malwares. All of these are discussed in detail in our research paper on EMOTET.


According to US-CERT alert released on July 20, 2018, “Emotet continues to be amongst the most costly and destructive malware affecting state, local, tribal, and territorial (SLTT) governments, and the private and public sectors. Emotet infections have cost SLTT governments up to $1 million per incident to remediate.”

At Quick-Heal labs, we have seen many of our customers are badly affected because of spamming done by emotet. As malware sends many phishing mails to user’s contacts, mail server reaches its maximum limits and blocks user’s account for the day. As a result, most of the employees of such infected organization cannot send mails. Such blockages lead to disruption to regular operations or work and further potential harm to an organization’s reputation. Finally, after a week or two we were able to totally clean total network.

Ryuk ransomware infection may cause temporary or permanent loss of user’s critical data.

What Quick-Heals Telemetry says:

As you can see, number of hits per day are very high from July 2018 till April 19. It indicates how widespread it is. But same is not the case with actual numbers of customer escalations. At quick-heal Labs, even after detecting thousands of samples per day, we received many customer escalations in initial months after outbreak. Further, we added some rules, IOC’s, signatures at each level of Product features namely at Virus Protection, Behavior Detection, Email Protection, Memory scan, IDS & IPS, Machine learning based, Browsing protection. This directly affected in Zero customer escalations for Emotet from last few months with already infected customers also totally cleaned. As stats are indicating that we are detecting thousands of Emotet samples per day in last few months and still NO customer escalation/issue reported.

How can I remove Emotet?

If your machine is in network of any organization, then firstly isolate it immediately. Patch with latest updates of installed software’s and clean the system.

As Emotet can move laterally in network, your machine can be infected again when you reconnect to network. Identify and clean each infected machine in same network. It’s really complex process to follow. One can always choose Quick-heal Antivirus / Seqrite Endpoint Security to avoid this complex process and stay safe with cleaning of already infected machines and proactively blocking against future Emotet infections.

Preventive measures

  1. Keep your computer up-to-date with the latest updates of Operating system, Security software and other software.
  2. Don’t open any link in the mail received from an unknown/untrusted source.
  3. Don’t download attachments received by an unknown/untrusted source.
  4. Don’t enable ‘macros’ for Microsoft’s office documents.
  5. Educate yourself and others for keeping strong passwords.
  6. Use two-factor authentication where-ever possible.


Stats indicate that we are detecting thousands of Emotet samples per day in last few months and still NO customer escalation/issue has been reported. With this we can say that Quick Heal is able to stop Emotet till today’s date. As its always cat and mouse game between malware and security vendors, we expect evolution of Emotet to next step. We will be continuously monitoring Emotet for future also and will ensure all customers are secured from such malwares.

To read more about the detailed analysis of the Emotet, download this PDF.

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5 Cyber Security Best Practices For Your Small to Medium-Size Business

Estimated reading time: 2 minutes

Small to medium-sized businesses often tend to underestimate cybersecurity. The reasons range from practicality – they may not have the resources, to sheer over-confidence – the notion that they are not important enough to be at risk of cybersecurity threats and so on. Nothing could be further than the truth.

A survey by the United Kingdom government and KPMG among 1,000 small businesses in the country, threw up worrisome statistics: Only 23% of small businesses felt cyber security was a top security concern while 29% of businesses who had not experienced a breach felt they would suffer reputational damage. Another worrying statistic arrived from another report: at least 61 percent of the hacked industries and enterprises functioned with a smaller workforce, i.e. not even 1,000 employees.

Even if a business is small or medium-sized, it does not mean it is not at risk of cybersecurity threats. In fact, it may well be the opposite – they are sitting ducks as cyber criminals are aware that SMEs may not be as concerned about their security compared to bigger businesses. In fact, the consequences may be even more severe – even a minor data breach could leave a SME crippled and unable to recover.

Its clear then that SMEs must be extremely serious when it comes to cybersecurity. Here are some of the best practices they must follow:

Invest in Training – Since most cybersecurity risks primarily originate due to user negligence, it is important to train and educate employees about cybersecurity. Employees should know what to do in case of security alerts and they should also understand to be cautious about what links they click on, what information they share and what USB devices they plug in their machines.

Have a MDM plan – With almost all employees owning a plethora of gadgets and smartphones, it is crucial for SMEs to regulate the usage of these devices. A lot of sensitive information and emails can be accessed on these devices and they also contain access to the company’s wireless networks. So monitoring and regulating such mobile devices is essential.

Backup Data – When it comes to data backup, we recommend following the 3-2-1 rule. As per this, SMEs should maintain 3 different copies of all their sensitive data, over 2 different formats and locations and at least 1 of these locations should be offline. Following this rule will ensure that all confidential company information remains in the hands of the organization itself.

Data Encryption – Simply saving and storing data is not enough anymore, as it can be breached and accessed at any time. It is always advisable to encrypt data when it is saved and backed up. Access to this data should only be granted to specific people and such security measures help enterprises maintain the integrity of their critical data in the long term.

Use a Security Solution – When it comes to effective enterprise security solutions, there is no dearth of options available in the market. It is important to choose a solution that meets the exact requirements of the organization, and does exactly what it promises to do. Extra features and customizations can always be added later, so the SME should know its precise needs before choosing a solution.

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Seqrite mSuite can be the perfect solution for the education industry

Estimated reading time: 3 minutes

While financial institutions like banks or other multinational corporations (MNCs) occupy the bulk of headlines when it comes to topics like cybersecurity and data breach, it would be foolish to disregard the threats that organizations in the education industry face. Consider the sheer scale of the kind of information a school, college or any other educational institution receives and stores. At the very least, this data will contain names, addresses, personal credentials, financial details, photos, medical information for potentially thousands of students and teachers. That is a massive amount of Personally Identifiable Information (PII).

Ultra-sensitive data

The nature of the data will most likely be ultra-sensitive. Educational institutes are attended by young students, some possibly even underage. This is extremely precarious data which can be dangerous and can ruin lives & families in the wrong hands. This is also exactly the kind of information that an attacker would want to replicate cyber identities for other types of crime. Attackers are also likely to target these type of organizations for two major reasons:  i) hackers sometimes correctly estimate that these organizations do not give cybersecurity its due importance, and ii) the kind of information educational institutes store are a veritable goldmine for them.

Hence, it is critical for educational sector organizations to invest in strong cybersecurity solutions, especially when it comes to mobile devices. As educational organizations get more connected, the number of entry points through a hacker can enter a closed network increase.

Seqrite mSuite is a simple and comprehensive yet extremely powerful tool which organizations in the educational sector can consider to manage all mobile devices running on Android and iOS. It allows the network manager to get total control over the apps being installed on official devices, monitor the internet usage patterns, track the device location, apply policies as per location and time and provide support through remote device control as well as file transfer. This allows the organization to remain in total control of what’s happening with its data even beyond their own network.

The benefits of Seqrite mSuite

In particular, the following features offered by Seqrite mSuite make it the perfect solution for the education industry:

  • Comprehensive Mobile Security & Anti-Theft

Since the solution is cloud-based, it can be easily used by educational institutions while offering comprehensive mobile security. Any mobile device can be easily located, locked or erased in case of theft or damage.

  • App Management

Educational institutes need to manage control of external applications in a digital classroom situation which mSuite’s App Management feature allows seamlessly. App Distribution pushes apps and updates from the server to the mobile with the ability of certain apps to be recommended. Custom apps can be published to a specified organizational App Store while App Control allows blacklisting or whitelisting of specific applications or certain categories of applications.

  • Launcher & Kiosk Mode

The launcher & kiosk mode feature is extremely useful for use in an educational environment. The launcher enables control over the use of apps on devices and enables the configuration of selected apps for use within the organization. This way, educational institutes can control the type of apps used by students and prevent the use of apps they want to disallow. The Kiosk mode, on the other hand, transforms a device to use a single app for a single purpose within a system kiosk mode which can be extremely useful for organizations who want to restrict mobile devices to just educational content.

  • Fencing & Data Monitoring

Seqrite mSuite allows digital boundaries to be defined and restrictions to be applied on devices in regards to Wi-FI, Geo and Time Fence. Through this feature, institutes can regulate usage of mobile devices within the digital classroom. Network Data Monitoring also allows the monitoring of data usage over mobile and Wi-Fi networks.

These features make Seqrite mSuite a great investment for educational organizations for usage in the digital classroom.

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Why Seqrite mSuite is the perfect solution for the research industry

Estimated reading time: 2 minutes

While market research organizations may not always attract the headlines in a manner similar to financial services and educational organizations, it would not be a misnomer to state that they remain at high risk of cyber attacks. The rationale behind that is very simple – market research organizations deal with huge amounts of data every single day. In fact, their primary mode of operation is analyzing and parsing through vast amounts of data to find correlations, trends, and corollaries.

Such a huge treasure of data makes these organizations attractive targets for cybercriminals and hackers. There is also the threat of compliance with governments increasingly becoming more aware and passing rules and regulations which control the amount of data organizations can store. Market research organizations are directly at risk of non-compliance of this. The consequences can be quite costly – in 2016, a New York-based medical research institute incurred a $3.9 million penalty due to a security breach involving an unencrypted laptop.

The need for mobile security

Hence, market research organizations must ensure that they deploy strong cybersecurity solutions, especially on the mobile front as well. The proliferation of mobile phones in today’s day and age is a reality that has to be addressed by organizations in every industry. And they offer a huge number of vectors to breach an enterprise’s defenses.

Keeping the above in mind, Seqrite’s mSuite solution offers an option research organizations can explore. It is a comprehensive and powerful tool to manage all mobile devices running on Android and iOS operating systems. The solution allows network managers to get total control over all applications installed on official devices, monitor internet usage patterns, track device location and apply company policies as per the location and time, and provide support through remote device control as well as file transfer. Organizations can remain in total control of what’s happening with their data even beyond their own network.

In terms of the specific requirements which research organizations require, mSuite is well equipped with the following features:

Virtual Fencing – Enforce digital boundaries and apply restrictions on devices with Wi-Fi, Geo and Time Fence. Multiple fence groups can be created and policy restrictions can be applied.

Network Data Monitoring – Data usage can be monitored over mobile and Wi-Fi networks. Details of data, consumer, calls, SMS, and MMS sent and received can be easily accessed.

Device Security Policies – Enhanced security is offered with multiple default policies which can be customized for compliance. Policies are framed around password, app security, etc.

Customized Reporting – Standard and custom interactive reports are generated providing graphical summaries about infection status and application non-compliance.

Apart from these, research organizations can rest easy knowing their valuable data is secure thanks to a range of comprehensive mobile security and anti-theft features including:

Anti-malware – A best-in-class, built-in antivirus is provided to keep devices safe from viruses, Trojans, ransomware and cybercrime attacks.

Anti-theft – Devices can be remotely located and locked with data wiped on lost or stolen devices. On SIM change, the devices can be completely blocked or locked.

Scan Scheduler – Admins can remote schedule a Quick Scan/Full Scan at any time and monitor the status of enrolled devices for security risks and infections.

Web Security – Seqrite’s powerful browsing, phishing and web protection is in-built within the solution with the ability to blacklist/whitelist URLs or use category/keyword-based blocking.

The above features make Seqrite mSuite a great solution for research organizations when it comes to securing their mobile cybersecurity front.

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Why choose Seqrite mSuite- we give you 5 reasons!

Estimated reading time: 2 minutes

Smartphones are no longer luxuries – in today’s day and age, they are an omnipresent reality. Mobile devices do not just offer connectivity anymore, there are used for many business functions. Business emails, document reviews, editing, and video conferencing are just some of those. To support a mobile workforce, companies issue handhelds such as smartphones, tablets, and laptops that enable them to work while traveling or while sitting at the comfort of their homes. Some companies also support the ‘Bring Your Own Device (BYOD)’ concept which permits employees to access company network from their personal handhelds.

To ensure that organizations keep their defenses secure, it is imperative that they secure their company devices with mobile devices management solution. Network administrators can consider the Seqrite mSuite solution for this purpose. This is a powerful solution to increase the productivity of an enterprise by mobilizing the workforce while ensuring that enterprise data remains absolutely secure. The solution allows network managers to get total control over all applications installed on official devices, monitor internet usage patterns, track device location and apply company policies as per the location and time, and provide support through remote device control as well as file transfer. Organizations can remain in total control of what’s happening with their data even beyond their own network.

If you’re still wondering why Seqrite mSuite is the perfect solution for your mobile device management needs, here are five reasons to convince you:

  1. Single Console Management for All Devices

Seqrite mSuite offers easy device management by offering single console management for all devices. Enrolment can be done in minutes, saving precious time with features such as remote ring, locking/unlocking, locating/tracing and wiping of devices. They can also be grouped together under one single policy applied and configured. Devices can also be tracked on a map in real time.

  1. Comprehensive security management

Enterprise administrators don’t need to worry about security with Seqrite’s built-in antivirus that keeps data safe from Viruses, Trojans, ransomware and organized cybercrime attacks. Admins can easily schedule a Quick Scan or Full Scan on any enrolled device remotely. Seqrite mSuite offers excellent web security thanks to browsing, phishing and web protection.

  1. Seamless App Management

Applications running on the enrolled devices can be easily managed and secured. Applications and updates can be pushed from server to devices with blacklisting and whitelisting offered. Users can download apps on demand through the enterprise app store which establishes control over the use of applications. The device can be transformed to use a single app through the kiosk mode feature.

  1. Easy Data Monitoring & Management

It’s easy to stay in control of all critical data with Seqrite mSuite. Digital boundaries can be defined by applying restrictions on devices with Wi-Fi, Geo, and Time fFence Data usage can be monitored through mobile and Wi-Fi networks with interactive reports provided with graphical summaries. Multiple default policies offer enhanced security which can be customized for compliance.

  1. Easy to use and customizable

Apart from the above features, Seqrite mSuite offers several features which make it easy to use and customizable. Bulk file distribution can be done from console to Android devices. The solution also includes third party SMS gateway integration for SMS notification and custom mSuite app distribution for enrolment.

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PCs fail to boot up/Freeze after receiving Microsoft Windows 9-April-2019 updates and rebooting the PC

Estimated reading time: 2 minutes

Summary: Quick Heal and Seqrite users are reporting that PCs fails to boot up / Freeze after installing 9th April Windows Updates and Rebooting the system.


  • Users have Quick Heal or Seqrite product installed and running on their systems.
  • The PCs fail to boot up/Freeze after installing Windows Updates of 9-April-2019 and Rebootingthe system.
  • There are also some instances reported of PCs slow-down especially on Windows 10 1809.

Affected Operating Systems: 

  • As of now we have cases reported on Windows 8.1 and below (Windows 8/Windows 7).
  • Few cases reported on Windows 10, Windows 2008, Windows 2012 as well.
  • While we have observed other AV vendors facing similar issues with Windows 2008 and 2008 R2, Windows 2012 or 2012 R2 running on their system.
  • Windows 10 – System slowness only.

Windows Updates causing the issue (Under Investigation): 

  • Windows 7: KB4493472, KB4493448
  • Windows 10: KB4493509

Information on Windows 9-April-2019 Update Release: 

For more information on Microsoft Windows 9-April-2019 release notes, click here


  • Those who have installed these updates but haven’t rebooted their PCs might encounter similar symptoms. As a precaution, we recommend users to uninstall the contentious Windows KB updates prior to rebooting.
  • Follow the steps listed here to uninstall the Windows KB Updates.
  • For customers affected by this issue, we recommend rebooting the PCs in Safe Mode and Uninstall the Windows KB Updates.
  • Follow the steps listed below to reboot the PCs in Safe mode and uninstall the KB Updates.
  • Windows 10 : Click here
  • Windows 8 and Below: Click here
  • Once the Windows KB is uninstalled, disable “Automatic Windows Updates” by following the steps listed here.
  • After successful un-installation of the Windows KB updates, reboot the PC in normal mode.

Note: While disabling Windows Automatic Updates is not recommended and should be used only as a temporary measure to avoid download and installation of the contentious Windows KB updates. Once the issue is addressed, please do enable Windows Automatic Updates.


  • It is not necessary that all users observe these symptoms as it is potentially related to a timing issue during the boot up process and not reproducible all times.
  • Quick Heal / Seqrite Engineering Team is working closely with Microsoft to get this issue addressed on high priority.
  • This KB Article will be updated with additional information on an ongoing basis and we recommend you visit this page to get the latest updates on this issue.

Please get in touch with Quick Heal/Seqrite Technical Support Team for more information or any assistance related to this issue.

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Seqrite MobiSMART for GDPR Compliance

Estimated reading time: 2 minutes

It has almost been a year now that the General Data Protection Regulation (GDPR) has come into effect. A landmark legislation in the history of data protection, GDPR has changed the way enterprises approach cybersecurity. With its many definitions and focus on data protection and security, enterprises, which deal with data belonging to EU citizens, have to be much more proactive when it comes to complying with the legislation.

The consequences of non-compliance can have very steep financial consequences with penalties for non-compliance ranging up to 20 million Euros or 4% of a company’s annual turnover, whichever is higher. Organizations hence must concentrate on sufficient endpoint management that fortifies the security of their Enterprise Mobility Management (EMM) and Mobile Device Management (MDM) systems.

An enterprise’s mobile workforce occupies the far reaches of the security perimeter and constitutes the most vulnerable threat vectors to the data protected by GDPR. That is why organizations can consider Seqrite MobiSMART, a powerful tool to secure control of critical data, to remain compliant with GDPR regulations.

Take control of your data – A key feature through which Seqrite MobiSMART can help with GDPR compliance is by offering an unhindered, easy access to data consumption in your enterprise. This can be through the single console management for all devices which offers a one-stop view into how data is being consumed in your enterprise.

Fencing and Data Monitoring – GDPR puts great importance on the distinction between personal and official data. MobiSMART offers an easy way to maintain that distinction through its fencing and data monitoring features which allow digital boundaries to be defined. Data usage can easily be monitored through mobile and Wi-FI networks.

Build-in mobile security – MobiSMART’s built-in security features helps you keep your devices secure and ensure you will not fall foul of GDPR’s compliance laws. With a best in-class anti-malware, strong anti-theft features and excellent web security, enterprises will know that their cybersecurity issues are in safe hands.

Keep control of your apps – Applications can often have malicious consequences but MobiSMART allows enterprises to stay in control of applications. Apps can be pushed from server to mobile devices with administrators possessing the ability to blacklist certain apps. Custom applications can also be pushed to the Enterprise App Store.

For those of you still struggling with enterprise-wide visibility to user activity, Seqrite MobiSMART can be a trusted resource for providing a viable and fully-functioning app workspace for your mobile workforce that’s NIST-certified secure.

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