Guest article by Andrea Babbs, UK General Manager, VIPRE
2020 has forced businesses to revise many of their operations. One significant transition being the shift to a remote working model, for which many were unprepared in terms of equipment, infrastructure and security. As the government now urges people to return to work, we’re already seeing a shift towards a hybrid workforce, with many employees splitting their time between the office and working from home.
As organisations are now reassessing their long-term office strategies, front and centre to that shift needs to be their IT security underpinned by a dependable and flexible cloud infrastructure. Andrea Babbs, UK General Manager, VIPRE, discusses what this new way of working means long-term for an organisation’s IT security infrastructure and how businesses can successfully move from remote working to a secure and agile workforce.
Power of the Cloud
In light of the uncertainty that has plagued most organisations, many are looking to options that can future-proof their business and enable as much continuity as possible in the event of another unforeseen event. The migration of physical servers to the Cloud is therefore a priority, not only to facilitate agile working, but to provide businesses with greater flexibility, scalability and more efficient resources.
COVID-19 accelerated the shift towards Cloud-based services, with more data than ever before now being stored in the Cloud. For those organisations working on Cloud-based applications and drives, the challenges of the daily commute, relocations for jobs and not being able to ‘access the drive’ are in the past for many. Cloud services are moving with the user – every employee can benefit from the same level of security no matter where they are working or which device they are using. However, it’s important to ensure businesses are taking advantage of all the features included in their Cloud subscriptions, and that they’re configured securely for hybrid working.
Layered Security Defence
Cloud-powered email, web and network security will always underline IT security defences, but these are only the first line of defence. Additional layers of security are also required to help the user understand the threat landscape, both external and internal. Particularly when working remotely with limited access to IT support teams, employees must be ready to question, verify the authenticity and interrogate the risk level of potential phishing emails or malicious links.
With increased pressure placed on users to perform their roles faster and achieve greater results than ever before, employees will do what it takes to power through and access the information they need in the easiest and quickest way possible. This is where the cloud has an essential role to play in making this happen, not just for convenience and agility but also to allow users to stay secure – enabling secure access to applications for all devices from any location and the detection and deletion of viruses – before they reach the network.
Email remains the most-used communication tool, even more so when remote working, but it also remains the weakest link in IT security, with 91%of cybercrimes beginning with an email. By implementing innovative tools that prompt employees to double-check emails before they send them, it can help reduce the risk of sharing the wrong information with the wrong individual.
Additional layers of defence such as email checking tools, are removing the barriers which slow the transition to agile working and are helping to secure our new hybrid workforce, regardless of the location they’re working in, or what their job entails.
Educating the User
The risk an individual poses to an organisation can often be the main source of vulnerability in a company’s IT infrastructure. When remote working became essential overnight, businesses faced the challenges of malware spreading from personal devices, employees being distracted and exposing incorrect information and an increase in COVID-related cyber-attacks.
For organisations wanting to evolve into a hybrid work environment, their IT security policies need to reflect the new reality. By re-educating employees about existing products and how to leverage any additional functionality to support their decision making, users can be updated on these cyber risks and understand their responsibilities.
Security awareness training programmes teach users to be alert and more security conscious as part of the overall IT security strategy. In order to fully mitigate IT security risks and for the business to benefit from an educated workforce, both in the short and long term, employees need to change their outdated mindset.
Changing the Approach The evolution of IT and security over the past 20 years means that working from home is now easily achievable with cloud-based setups, whereas in the not too distant past, it would have been impossible. But the key to a successful and safe agile workforce is to shift the approach of full reliance on IT, to a mindset where everyone is alert, responsible, empowered and educated with regular training, backed up by tools that reinforce a ‘security first’ approach.
IT departments cannot be expected to stay one step ahead of cybercriminals and adapt to new threats on their own. They need their colleagues to work mindfully and responsibly on the front lines of cyber defence, comfortable in the knowledge that everything they do is underpinned by a robust and secure IT security infrastructure, but that the final decision to click the link, send the sensitive information or download the file, lies with them.
As employees prove they can work from home productively, the role of the physical office is no longer necessary. For many companies, it is a sink or swim approach when implementing a hybrid and agile workforce. Introducing and retaining flexibility in operations now will help organisations cope better with any future unprecedented events or crises.
By focusing on getting the basics right and powered by the capabilities of the Cloud, highlighting the importance of layered security and challenging existing mindsets, businesses will be able to shift away from remote workers being the ‘exception,’ to a secure and agile workforce as a whole.
A roundup of UK focused Cyber and Information Security News, Blog Posts, Reports and general Threat Intelligence from the previous calendar month, October 2020.
COVID-19 wasn't the only virus seriously disrupting the start of the new UK academic year, with ransomware plaguing a number of University and Colleges in September. Newcastle University was reportedly hit by the 'DoppelPaymer' crime group, a group known for deploying malware to attack their victims, and behind leaking online documents from Elon Musk's SpaceX and Tesla companies. The northeast university reported a personal data breach to the UK Information Commissioner's Office after its stolen files were posted online, along with a Twitter threat to release further confidential student and staff data if a ransom payment was not paid. In a statement, the university said "it will take several weeks" to address the issues, and that many IT services will not be operating during this period", that statement is the hallmark of recovery from a mass ransomware infection.
Across the pond, healthcare giant Universal Heather Services (UHS), which operates nearly 400 hospitals and clinics, was said to be severely disrupted by the Ryuk ransomware. According to Bleeping Computer, a UHS employee said encrypted files had the telltale .ryk extension, while another employee described a ransom note fitted the Ryuk ransomware demand note. A Reddit thread claimed “All UHS hospitals nationwide in the US currently have no access to phones, computer systems, internet, or the data center. Ambulances are being rerouted to other hospitals, the information needed to treat patients – health records, lab works, cardiology reports, medications records, etc. – is either temporarily unavailable or received with delay, affecting patient treatment. Four people died tonight alone due to the waiting on results from the lab to see what was going on”. In response,UHS released a statement which said, “We implement extensive IT security protocols and are working diligently with our IT security partners to restore IT operations as quickly as possible. In the meantime, our facilities are using their established back-up processes including offline documentation methods".
ZeroLogon: IT Support Staff must Patch Now! A critical Microsoft Windows Server Domain Controller vulnerability (CVE-2020-1472) is now causing concern for IT staff, after the Microsoft, CISA, the UK NCSC, and other security bodies warned the vulnerability was being actively exploited in mid-September. Dubbed 'Zerologon', Microsoft issued a security fix for the bug, which scored a maximum criticality rate of 10.0, as part of their August 2020 'Patch Tuesday' release of monthly security updates. Since that public disclosure of the flaw, there have been multiple proofs-of-concept (PoC) exploits appearing on the internet, which threat actors are now adapting into their cyberattacks. There are no mitigation or workarounds for this vulnerability, so it is essential for the CVE-2020-1472 security update is installed on all Microsoft Windows Domain Controllers, and then ensure DC enforcement mode is enabled.
Written by Sarah Doherty, Product Marketing Manager at iland
Around the world, IT teams are struggling with choosing between less critical, but important tasks, versus focusing on innovative projects to help transform your business. Both are necessary for your business and need to be actioned, but should your team do all of it? Have you thought about allowing someone else to guide you through the process while your internal team continues to focus on transforming the business?
DRaaS Data protection dilemma; outsourcing or self-managing?
Disaster recovery can take a lot of time to properly implement so it may be the right time to consider a third-party provider who can help with some of the more routine and technical aspects of your disaster recovery planning. This help can free up some of your staff’s valuable time while also safeguarding your vital data.
Outsourcing your data protection functions vs. managing them yourself Information technology has raised many questions about how it really should be done. Some experts favour the Disaster Recovery as a Service (DRaaS) approach. They believe that data protection, although necessary, has very little to do with core business functionality. Organisations commonly outsource non-business services, which has driven many to consider the idea of employing third parties for other business initiatives. This has led some companies to believe that all IT services should be outsourced, enabling the IT team to focus solely on core business functions and transformational growth.
Other groups challenge the concept and believe that the idea of outsourcing data protection is foolish. An organisation’s ability to quickly and completely recover from a disaster - such as data loss or an organisational breach - can be the determining factor as to whether the organisation will remain in business. Some may think that outsourcing something as critical as data protection, and putting your organisation’s destiny into the hands of a third party, is a risky strategy. The basic philosophy behind this type of thinking can best be described as: “If you want something done right, do it yourself.”
Clearly, both sides have some compelling arguments. On one hand, by moving your data protection solution to the cloud, your organisation becomes increasingly agile and scalable. Storing and managing data in the cloud may also lower storage and maintenance costs. On the other hand, managing data protection in-house gives the organisation complete control. Therefore, a balance of the two approaches is needed in order to be sure that data protection is executed correctly and securely.
The answer might be somewhere in the middle Is it better to outsource all of your organisation’s data protection functions, or is it better to manage it yourself? The best approach may be a mix of the two, using both DRaaS and Backup as a Service (BaaS). While choosing a cloud provider for a fully managed recovery solution is also a possibility, many companies are considering moving away from ‘do-it-yourself’ disaster recovery solutions and are exploring cloud-based options for several reasons.
Firstly, purchasing the infrastructure for the recovery environment requires a significant capital expenditure (CAPEX) outlay. Therefore, making the transition from CAPEX to a subscription-based operating expenditure (OPEX) model makes for easier cost control, especially for those companies with tight budgets.
Secondly, cloud disaster recovery allows IT workloads to be replicated from virtual or physical environments. Outsourcing disaster recovery management ensures that your key workloads are protected, and the disaster recovery process is tuned to your business priorities and compliance needs while also allowing for your IT resources to be freed up.
Finally, cloud disaster recovery is flexible and scalable; it allows an organisation to replicate business-critical information to the cloud environment either as a primary point of execution or as a backup for physical server systems. Furthermore, the time and expense to recover an organisation’s data is minimised, resulting in reduced business disruption.
Consequently, the disadvantages of local backups is that it can be targeted by malicious software, which targets backup applications and database backup files, proactively searching for them and fully encrypting the data. Additionally, backups, especially when organisations try to recover quickly are prone to unacceptable Recovery Point Objectives (RPO).
What to look for when evaluating your cloud provider It is also essential when it comes to your online backups to strike a balance between micromanaging the operations and completely relinquishing any sort of responsibility. After all, it’s important to know what’s going on with your backups. Given the critical nature of the backups and recovery of your data, it is essential to do your homework before simply handing over backup operations to a cloud provider. There are a number of things that you should look for when evaluating a provider.
Service-level agreements that meet your needs.
Frequent reporting, and management visibility through an online portal.
Failover assistance in a moment’s notice.
Do it yourself testing.
Flexible network layer choices.
Support for legacy systems.
Strong security and compliance standards.
These capabilities can go a long way towards allowing an organisation to check on their data recovery and backups, on an as-needed basis, while also instilling confidence that the provider is protecting the data according to your needs. The right provider should also allow you the flexibility to spend as much or as little time on data protection, proportional to your requirements.
Ultimately, using cloud backups and DRaaS is flexible and scalable; it allows an organisation to replicate business-critical information to the cloud environment either as a primary point of execution or as a backup for physical server systems. In most cases, the right disaster recovery provider will likely offer you better recovery time objectives than your company could provide on its own, in-house. Therefore as you review your options, cloud DR could be the perfect solution, flexible enough to deal with an uncertain economic and business landscape.
Guest article by Adrian Taylor, Regional VP of Sales for A10 Networks
Distributed Denial of Service (DDoS) attacks are now everyday occurrences. Whether you’re a small non-profit or a huge multinational conglomerate, your online services—email, websites, anything that faces the internet—can be slowed or completely stopped by a DDoS attack. Moreover, DDoS attacks are sometimes used to distract your cybersecurity operations while other criminal activity, such as data theft or network infiltration, is underway.
Why are DDoS attacks bigger and more frequent than ever?
DDoS attacks are getting bigger and more frequent The first known Distributed Denial of Service attack occurred in 1996 when Panix, now one of the oldest internet service providers, was knocked offline for several days by an SYN flood, a technique that has become a classic DDoS attack. Over the next few years, DDoS attacks became common and Cisco predicts that the total number of DDoS attacks will double from the 7.9 million seen in 2018 to something over 15 million by 2023.
But it’s not just the number of DDoS attacks that are increasing; as the bad guys are creating ever bigger botnets – the term for the armies of hacked devices that are used to generate DDoS traffic. As the botnets get bigger, the scale of DDoS attacks is also increasing. A Distributed Denial of Service attack of one gigabit per second is enough to knock most organisations off the internet but we’re now seeing peak attack sizes in excess of one terabit per second generated by hundreds of thousands, or even millions, of suborned devices. Given that IT services downtime costs companies anywhere from $300,000 to over $1,000,000 per hour, you can see that the financial hit from even a short DDoS attack could seriously damage your bottom line.
So we’re going to take a look at some of the most notable DDoS attacks to date. Our choices include some DDoS attacks that are famous for their sheer scale while others are because of their impact and consequences.
1. The AWS DDoS Attack in 2020 Amazon Web Services, the 800-pound gorilla of everything cloud computing, was hit by a gigantic DDoS attack in February 2020. This was the most extreme recent DDoS attack ever and it targeted an unidentified AWS customer using a technique called Connectionless Lightweight Directory Access Protocol (CLDAP) Reflection. This technique relies on vulnerable third-party CLDAP servers and amplifies the amount of data sent to the victim’s IP address by 56 to 70 times. The attack lasted for three days and peaked at an astounding 2.3 terabytes per second. While the disruption caused by the AWS DDoS Attack was far less severe than it could have been, the sheer scale of the attack and the implications for AWS hosting customers potentially losing revenue and suffering brand damage is significant.
2. The MiraiKrebs and OVH DDoS Attacks in 2016 On September 20, 2016, the blog of cybersecurity expert Brian Krebs was assaulted by a DDoS attack in excess of 620 Gbps, which at the time, was the largest attack ever seen. Krebs had recorded 269 DDoS attacks since July 2012, but this attack was almost three times bigger than anything his site or, for that matter, the internet had seen before.
The source of the attack was the Mirai botnet, which, at its peak later that year, consisted of more than 600,000 compromised Internet of Things (IoT) devices such as IP cameras, home routers, and video players. Mirai had been discovered in August that same year but the attack on Krebs’ blog was its first big outing.
The next Mirai attack on September 19 targeted one of the largest European hosting providers, OVH, which hosts roughly 18 million applications for over one million clients. This attack was on a single undisclosed OVH customer and driven by an estimated 145,000 bots, generating a traffic load of up to 1.1 terabits per second, and lasted about seven days. The Mirai botnet was a significant step up in how powerful a DDoS attack could be. The size and sophistication of the Mirai network were unprecedented, as was the scale of the attacks and their focus.
3. The MiraiDyn DDoS Attack in 2016 Before we discuss the third notable Mirai DDoS attack of 2016, there’s one related event that should be mentioned: On September 30, someone claiming to be the author of the Mirai software released the source code on various hacker forums and the Mirai DDoS platform has been replicated and mutated scores of times since.
Mirai supports complex, multi-vector attacks that make mitigation difficult. Even though Mirai was responsible for the biggest assaults up to that time, the most notable thing about the 2016 Mirai attacks was the release of the Mirai source code enabling anyone with modest information technology skills to create a botnet and mount a Distributed Denial of Service attack without much effort.
4. The Six Banks DDoS Attack in 2012 On March 12, 2012, six U.S. banks were targeted by a wave of DDoS attacks—Bank of America, JPMorgan Chase, U.S. Bank, Citigroup, Wells Fargo, and PNC Bank. The attacks were carried out by hundreds of hijacked servers from a botnet called Brobot with each attack generating over 60 gigabits of DDoS attack traffic per second.
At the time, these attacks were unique in their persistence: Rather than trying to execute one attack and then backing down, the perpetrators barraged their targets with a multitude of attack methods in order to find one that worked. So, even if a bank was equipped to deal with a few types of DDoS attacks, they were helpless against other types of attack.
The most remarkable aspect of the bank attacks in 2012 was that the attacks were, allegedly, carried out by the Izz ad-Din al-Qassam Brigades, the military wing of the Palestinian Hamas organisation. Moreover, the attacks had a huge impact on the affected banks in terms of revenue, mitigation expenses, customer service issues, and the banks’ branding and image.
Even though GitHub was well prepared for a DDoS attack their defences were overwhelmed—they simply had no way of knowing that an attack of this scale would be launched.
The GitHub DDoS attack was notable for its scale and the fact that the attack was staged by exploiting a standard command of Memcached, a database caching system for speeding up websites and networks. The Memcached DDoS attack technique is particularly effective as it provides an amplification factor – the ratio of the attacker’s request size to the amount of DDoS attack traffic generated – of up to a staggering 51,200 times.
And that concludes our top five line up – it is a sobering insight into just how powerful, persistent and disruptive DDoS attacks have become.
Finally, I was invited to review a pre-release of Geoff White’s new book, “Crime Dot Com: From Viruses to Vote Rigging, How Hacking Went Global”. I posted a book review upon its release in August, I thoroughly recommend it. The book is superbly researched and written, the author’s storytelling investigative journalist style not only lifts the lid on the murky underground world of cybercrime but shines a light on the ingenuity, persistence and ever-increasing global scale of sophisticated cybercriminal enterprises. While this book is an easily digestible read for non-cyber security experts, the book provides cybersecurity professionals working on the frontline in defending organisations and citizens against cyber-attacks, with valuable insights and lessons to be learnt about their cyber adversaries and their techniques, particularly in understanding the motivations behind today's common cyberattacks.
Guest post by Adrian Taylor, Regional VP of Sales for A10 Networks
The Emotet trojan recently turned from a major cybersecurity threat to a laughingstock when its payloads were replaced by harmless animated GIFs. Taking advantage of a weakness in the way Emotet malware components were stored, white-hat hackers donned their vigilante masks and sabotaged the operations of the recently revived cyberthreat. While highly effective as well as somewhat humorous, the incident should not distract attention from two unavoidable truths.
First, while the prank deactivated about a quarter of all Emotet malware payload downloads, the botnet remains a very real, ongoing threat and a prime vector for attacks such as ransomware. And second, relying on one-off operations by whimsical vigilantes is hardly a sustainable security strategy. To keep the remaining active Emotet botnets—and countless other cyber threats—out of their environment, organisations need to rely on more robust and reliable measures based on SSL interception (SSL inspection) and SSL decryption.
History of Emotet and the threat it presents First identified in 2014, version one of Emotet was designed to steal bank account details by intercepting internet traffic. A short time after, a new version of the software was detected. This version, dubbed Emotet version two, came packaged with several modules, including a money transfer system, malspam module, and a banking module that targeted German and Austrian banks. Last year, we saw reports of a botnet-driven spam campaign targeting German, Polish, Italian, and English victims with craftily worded subject lines like “Payment Remittance Advice” and “Overdue Invoice.” Opening the infected Microsoft Word document initiates a macro, which in turn downloads Emotet from compromised WordPress sites.
After a relative quiet start to 2020, the Emotet trojan resurfaced suddenly with a surge of activity in mid-July. This time around, the botnet’s reign of terror took an unexpected turn when the payloads its operators had stored on – poorly secured WordPress sites – were replaced with a series of popular GIFs. Instead of being alerted of a successful cyberattack, the respective targets received nothing more alarming than an image of Blink 182, James Franco, or Hackerman.
Whilst this is all in good fun, the question remains: what if the white hats had left their masks in the drawer instead of taking on the Emotet trojan? And what about the countless other malware attacks that continue unimpeded, delivering their payloads as intended?
A view into the encryption blind spot with SSL interception (SSL inspection) Malware attacks such as Emotet often take advantage of a fundamental flaw in internet security. To protect data, most companies routinely rely on SSL encryption or TLS encryption. This practice is highly effective for preventing spoofing, man-in-the-middle attacks, and other common exploits from compromising data security and privacy. Unfortunately, it also creates an ideal hiding place for hackers. To security devices inspecting inbound communications for threats, encrypted traffic appears as gibberish—including malware. In fact, more than half of the malware attacks seen today are using some form of encryption. As a result, the SSL encryption blind spot ends up being a major hole in the organisation’s defence strategy.
The most obvious way to address this problem would be to decrypt traffic as it arrives to enable SSL inspection before passing it along to its destination within the organisation—an approach known as SSL interception. But here too, problems arise. For one thing, some types of data are not allowed to be decrypted, such as the records of medical patients governed by privacy standards like HIPAA, making across-the-board SSL decryption unsuitable. And for any kind of traffic, SSL decryption can greatly degrade the performance of security devices while increasing network latency, bottlenecks, cost, and complexity. Multiply these impacts by the number of components in the typical enterprise security stack—DLP, antivirus, firewall, IPS, and IDS—and the problem becomes clear.
How efficient SSL inspection saves the day With many organisations relying on distributed per-hop SSL decryption. A single SSL inspection solution can provide the best course of action by decrypting traffic across all TCP ports and advanced protocols like SSH, STARTTLS, XMPP, SMTP and POP3. Also, this solution helps provide network traffic visibility to all security devices, including inline, out-of-band and ICAP-enabled devices.
Whilst we should celebrate the work of the white hats who restrained Emotet, it is not every day that a lethal cyber threat becomes a matter of humour. But having had a good laugh at their expense, we should turn our attention to making sure that attacks like Emotet have no way to succeed in the future—without the need to count on vigilante justice - this is where SSL inspection can really save the day.
COVID-19 has reshaped the global cyberthreat landscape. While cyberattacks have been on the rise, the surge in frequency and increased threat sophistication is notable. The latest VMware Carbon Black Global Incident Threat Report, Extended Enterprise Under Threat – Global Threat Report series, found cybercriminals have seized the opportunity, taking advantage of the global disruption to conduct nefarious activity.
COVID-19 has Exacerbated pre-existing Cyber Threats The VMware Carbon Black latest global survey of Incident Response (IR) professionals found that COVID-19 has exacerbated pre-existing cyberthreats. From counter incident response and island hopping to destructive attacks. Remote work then compounds this bringing additional cybersecurity challenges as employees access critical data and applications from their home networks or with personal devices outside of the corporate perimeter. Cybercriminals are also targeting the cloud, which organisations rely on to enable remote work. If you’re a cybercriminal, the pool of people you can trick now is exponentially larger, simply because we are in a global disaster.
As the threat landscape transforms and expands, the underlying methodologies behind the attacks have remained relatively consistent. Attackers have just nuanced their threat strategies. For example, last Christmas, the number one consumer purchase was smart devices, now they’re in homes that have fast become office spaces. Cybercriminals can use those family environments as a launchpad to compromise and conduct attacks on organizations. In other words, attackers are still island hopping – but instead of starting from an organisation’s network and moving along the supply chain, the attack may now originate in home infrastructures.
Next-Generation Cyberattacks require Next-Generation IR While more than half (53%) of the IR professionals reported encountering or observing an increase in cyberattacks exploiting COVID-19, this isn’t a one-sided battle and there is much security teams can do to fight back.
Next-generation cyberattacks – with adversaries increasingly working to maintain persistence on systems – call for next-generation IR, especially as corporate perimeters across the world breakdown. To this point, here are seven key steps that security teams can take to fight back:
Gain better visibility into your system’s endpoints: Doing so can empower security teams to be proactive in their IR – rather than merely responding to attacks once they come, they can hunt out prospective threats. This is increasingly important in today’s landscape, with more attackers seeking to linger for long periods on a network and more vulnerable endpoints online via remote access.
Establish digital distancing practices: People working from home should have two routers, segmenting traffic from work and home devices. They should have a room free of smart devices for holding potentially sensitive conversations. And they should restrict sensitive file sharing across insecure applications, like video conferencing tools.
Enable real-time updates, policies and configurations across the network: This may include updates to VPNs, audits or fixes to configurations across remote endpoints and other security updates – even when outside the corporate network. It’s important to keep in mind the security architecture when making these changes, otherwise, things get changed without having the proper controls in place to react.
Enhance collaboration between IT and security teams – and make IT teams more cybersecurity savvy: As noted, 92% of IR professionals agree that a culture of collaboration between IT and security teams will improve enterprise security and response to cyber risks. This is especially true under the added stress of the pandemic. Alignment should also help elevate IT personnel to become experts on their own systems, whether it’s training them to threat hunt on a Windows box or identify anomalous configurations on certain SaaS applications.
Expand Cyber-Threat Hunting: Threat hunting provides ground truth and context which is essential for defence. Situational awareness is dependent on ground truth which is based in the assumption of breach. One must proactively explore their environment for abnormal activity. The cadence of threat hunting must be increased, and the scope should extend to the information supply chain as well as Senior Executives laptops as they work from home.
Integrate Security Controls: Integration allows organisations to uniquely see across traditional boundaries/silos providing richer telemetry and allowing for defenders to react seamlessly.
Remember to communicate: Now more than ever, organizations must motivate IT and SECops to get on the same page and prioritize change management while maintaining clear lines of communication – about new risk factors (application attacks, OS exploitation, smart devices, file-sharing applications, etc.), protocols and security resources.
As we move into the next normal, the workforce will largely remain remote and distributed. Organisations will need to prioritise sharpening their security defences and gaining a clearer picture of the evolving threat landscape to inform today, tomorrow and the challenging months to come.
I had the great delight of reading Geoff White’s new book, “Crime Dot Com: From Viruses to Vote Rigging, How Hacking Went Global”, I thoroughly recommend it. The book is superbly researched and written, the author’s storytelling investigative journalist style not only lifts the lid on the murky underground world of cybercrime but shines a light on the ingenuity, persistence and ever-increasing global scale of sophisticated cybercriminal enterprises.
In Crime Dot Com Geoff takes the reader on a global historic tour of the shadowy cybercriminal underworld, from the humble beginnings with a rare interview with the elusive creator of the ‘Love Bug’ email worm, which caused havoc and panic back in 2000, right up to the modern-day alarming phenomenal of elections hacking by nation-state actors.
The book tells the tales of the most notorious hacks in recent history, explaining how they were successfully planned and orchestrated, all wonderfully written in a plain English style that my Luddite mother-in-law can understand. Revealing why cybercrime is not just about the Hollywood stereotypical lone hacker, eagerly tapping away on a keyboard in the dark finding ingenious ways of exploiting IT systems. But is really about society obscured online communities of likeminded individuals with questionable moral compasses, collaborating, and ultimately exploiting innocent victims people out of billions of pounds.
The book covers the UK’s most notorious cyberattacks, such as the devasting 2017 WannaCry ransomware worm attack on the NHS, and the infamous TalkTalk hack carried out by teenage hackers.Delving beyond the media 'cyber scare' headlines of the time, to bring the full story of what happened to the reader. The book also explores the rise and evolution of the Anonymous hacktivist culture and takes a deep dive into the less savoury aspects of criminal activities occurring on the dark web.
As you read about the history of cybercrime in this book, a kind of symbiosis between cybercriminals and nation-state hackers activities becomes apparent, from Russian law enforcement turning a blind-eye to Russia cybercriminals exploiting the West, to both the NSA’s and North Korea’s alleged involvement in creating the heinous WannaCry ransomware worm, and the UK cybercriminal that disabled that attack. The growing number of physical world impacts caused by cyber-attacks are also probed in Crime Dot Com, so-called ‘kinetic warfare’. How sophisticated malware called Stuxnet, attributed by the media as United States military created, was unleashed with devastating effect to physically cripple an Iranian nuclear power station in a targeted attack, and why the latest cyber threat actors are targeting Britain’s energy network.
While this book is an easily digestible read for non-cyber security experts, the book provides cybersecurity professionals working on the frontline in defending organisations and citizens against cyber-attacks, with valuable insights and lessons to be learnt about their cyber adversaries and their techniques, particularly in understanding the motivations behind today's common cyberattacks.
5 out of 5: A must-read for anyone with an interest in cybercrime
The high-profile Twitter accounts compromised included Barack Obama, Elon Musk, Kanye West, Bill Gates, Jeff Bezos, Warren Buffett, Kim Kardashian, and Joe Biden. Around £80,000 of Bitcoin was sent to the scammer's Bitcoin account before Twitter swiftly took action by deleting the scam tweets and blocking every 'blue tick' verified Twitter user from tweeting, including me. While the Twitter hack and scam dominated media headlines around the world, the attack was not the 'highly sophisticated cyber-attack' as reported by many media outlets, but it was certainly bold and clever. The attackers phoned Twitter administrative staff and blagged (socially engineered) their Twitter privilege account credentials out of them, which in turn gave the attackers access to Twitter's backend administrative system and to any Twitter account they desired. It is understood this Twitter account access was sold by a hacker on the dark web to a scammer in the days before the attack, that scammer(s) orchestrated a near-simultaneous Bitcoin scam tweets to be posted from the high profile accounts. On 31st July, law enforcement authorities charged three men for the attack, with one of the suspects disclosed as a 19-year British man from Bognor Regis. There was a very serious critical Windows vulnerability disclosed as part the July 2020 Microsoft 'Patch Tuesday' security update release. Dubbed "SIGRed", it is a 17-year-old Remote Code Execution (RCE) vulnerability in Windows Domain Name System (DNS), a component commonly present in Microsoft Windows Server 2008, 2012, 2012R2, 2016 and 2019. Disclosed as CVE-2020-1350 it was given the highest possible CVSS score of 10.0, which basically means the vulnerability is “easy to attack” and “likely to be exploited”, although Microsoft said they hadn't seen any evidence of its exploitation at the time of their patch release. Given SIGRed is a wormable vulnerability, it makes it particularly dangerous, as wormable malware could exploit the vulnerability to rapidly spread itself over flat networks without any user interaction, as per the WannaCry attack on the NHS and other large organisations. Secondly, it could be used to exploit privilege level accounts (i.e. admin accounts found on Servers). The Microsoft CVE-2020-1350 vulnerability can be mitigated on effected systems by either applying the Microsoft Windows DNS Server Microsoft released patch (https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2020-1350or by applying a Registry Workaround (https://support.microsoft.com/en-us/help/4569509/windows-dns-server-remote-code-execution-vulnerability)
At least 10 universities in the UK had student data stolen after hackers attacked Blackbaud, an education-focused cloud service provider. UK universities impacted included York, Loughborough, Leeds, London, Reading, Exeter and Oxford. According to the BBC News website, Blackbaud said "In May of 2020, we discovered and stopped a ransomware attack. Prior to our locking the cyber-criminal out, the cyber-criminal removed a copy of a subset of data from our self-hosted environment."
As expected, the UK Government ordered UK mobile network operators to remove all Huawei 5G equipment by 2027, and banning their purchase of Huawei 5G network equipment after 31st December 2020. Digital Secretary Oliver Dowden said it follows sanctions imposed by the United States, which claims the Chinese firm poses a national security threat, which Huawei continues to resolutely deny. The ban is expected to delay the UK's 5G rollout by a year. "This has not been an easy decision, but it is the right one for the UK telecoms networks, for our national security and our economy, both now and indeed in the long run," he said.
In some media quarters, it was suggested the UK u-turn on Huawei could lead to cyberattack repercussions after Reuter's said its sources confirmed China was behind cyberattacks on Australia's critical national infrastructure and government institutions following their trade dispute with China. Russian Hacking Group (APT 29) was jointly accused of targeting the theft of coronavirus vaccine research by the UK NCSC, the Canadian Communication Security Establishment (CSE), United States Department for Homeland Security (DHS), Cyber-security Infrastructure Security Agency (CISA) and the US National Security Agency (NSA). The UK's National Cyber Security Centre (NCSC) said the hackers "almost certainly" operated as "part of Russian intelligence services". It did not specify which research organisations had been targeted, or whether any coronavirus vaccine research data was taken, but it did say vaccine research was not hindered by the hackers. Russia's ambassador to the UK has rejected allegations, "I don't believe in this story at all, there is no sense in it," Andrei Kelin told the BBC's Andrew Marr Show. While Foreign Secretary Dominic Raab said it is "very clear Russia did this", adding that it is important to call out this "pariah-type behaviour".
UK sport said hackers tried to steal a £1 million club transfer fee and froze turnstiles at a football game. Cybercriminals hacked a Premier League club managing director's email account during a player transfer negotiation, the million-pound theft was only thwarted by a last-minute intervention by a bank. Another English football club was targeted by a ransomware attack which stopped its turnstiles and CCTV systems from working, which nearly resulted in a football match being postponed. Common tactics used by hackers to attack football clubs include compromising emails, cyber-enabled fraud and ransomware to shutting down digital systems. For further information on this subject, see my extensive blog post on football club hacking, The Billion Pound Manchester City Hack.
Yet another big data exposure caused by a misconfigured AWS S3 bucket was found by security researchers, one million files of Fitness Brand 'V Shred' was discovered exposed to the world, including the personal data of 99,000 V Shred customers. Interestingly V Shred defended the researcher findings by claiming it was necessary for user files to be publicly available and denied that any PII data had been exposed.
The COVID-19 pandemic has put into motion a scale of remote working never before seen. Our teams are no longer just grouped in different office locations – but working individually from kitchen tables, spare rooms and, for the lucky ones, home offices! It’s therefore inevitable that this level of remote working will reveal security pitfalls for remediation, with improvements that can be carried forward when this period is over.
Attackers are taking advantage of heightened anxiety and homeworking
Tony Pepper, CEO at Egress, provides his insight below, as well as his six tips to improve data security while working from home.
Phishing It’s sad, but it’s no surprise that phishing attacks have increased due to COVID-19– and businesses need to be prepared. Attackers are taking advantage of an environment of heightened anxiety and disrupted work settings to trick people into making mistakes, and they’re unlikely to stop until at least the main wave of the pandemic has passed.
Research shows that phishing is a major security issue under normal circumstances. Egress’ recent Insider Data Breach survey found that 41% of employees who had accidentally leaked data had done so because of a phishing email. More worryingly due to their level of access to data and systems, senior personnel are typically the most likely group to fall victim to phishing attacks, with 61% of directors saying that they’d caused a breach in this way.
And education and training can only go so far. Of course, we must continue to encourage employees to be vigilant to suspicious emails and to do things like hovering over links before clicking on them. We also need to reduce blame culture and free up employees to report genuine mistakes without fear.
But this can only go so far. People will always make mistakes. The good news is that advanced technology like contextual machine learning can remediate the targeted attacks, like conversation hijacking, that usually do the most damage to businesses.
Productivity and Security Even in our tech-savvy world, there are still organisations that don’t have VPN access set up or enough laptops, mobile devices or processes to enable home working. But while IT teams try to quickly sort this situation out, we’re seeing employees finding workarounds, for example by sharing files using FTP sites or sending data to personal devices to work on.
We talk a lot about ‘human layer security’ technologies, which find the right balance between productivity and security. Right now, as well as looking at technologies to help securely move meetings, events and other activities online, businesses should also check that usually easy routine tasks can still be carried out safely – such as sharing large files or sending sensitive data via email. In particular, technologies like contextual machine learning and AI can identify what typically ‘good’ security behaviour looks like for individual users and then prevent abnormal behaviours that put data at risk.
For example, with people working on smaller screens and via mobile devices, it’s more likely they might attach the wrong document to an email or include a wrong recipient. Contextual machine learning can spot when incidents like this are about to happen and correct the user’s behaviour to prevent a breach before it happens.
Human Error People are the new perimeter when it comes to data security – their decisions and behaviours can put data at risk every day, especially at a time of global heightened anxiety.
We know from our 2020 Insider Data Breach Survey that over half of employees don’t think their organisation has sole ownership over company data – instead believing that it is in-part or entirely owned by the individuals and teams who created it. And we also know that people are more likely to take risks with data they feel belongs to them than data they believe belongs to someone else. When they don’t have access to the right tools and technology to work securely – or they think the tools they do have will slow them down, especially at a time when the need for productivity is at its highest – they’re more likely to cut corners.
Maintaining good security practices is essential – and the good news is there are technologies on the market that can help ensure the right level of security is applied to sensitive data without blocking productivity.
Six Tips to improve Data Security while Working from Home We can all agree that times are incredibly tough right now. For security professionals looking to mitigate some of the risks, here are six practical tips are taken from the conversations we’re having with other organisations right now:
Look for security software that doesn’t hamper productivity. It’s generally the aim of the game anyway – but right now, employees are feeling increased pressure to prove their productivity. If you’re finding yourself selecting new solutions, it’s never been more crucial to select technologies that don’t add difficult extra steps for them or anyone they’re working with outside the organisation.
Choose collaboration/productivity solutions that have security baked into them. The other side to the coin of the point above, really: when choosing any new solution to implement at this time, make sure that security measures are part of a product’s standard design, and not an after-thought.
Automate security wherever possible. If it’s possible, take decisions out of end users’ hands to ensure the security of sensitive information in line with policy, reducing the risk of someone accidentally or intentionally not using security software.
Engage employees over security best practices. Phishing is a good example of this. Some inbound risks will evade the filters on your network boundary and end up in users’ mailboxes. Effort to proactively engage employees through e-learning and other educational measures can help them to know what to do with emails they think are suspicious (for example, hovering over links before clicking on them).
Look to AI and machine learning to help solve advanced risks. Use cases like conversation hijacking, misdirected emails or people attaching the wrong files to documents can now be mitigated by intelligent technology like contextual machine learning, which determines what “good security behaviour” looks like for each individual, and alerts them and administrators to abnormal incidents – effectively stopping breaches before they happen.
Implement no-fault reporting. People often don’t report security incidents because they’re concerned about the repercussions. Where it’s appropriate to do so, implement no-fault reporting to encourage individuals to report incidents in a timely manner, so you can focus on remediating the problem as quickly as possible.
What Happened? Twitter confirmed 130 celebrity Twitter accounts were targeted in the cyberattack on Wednesday 15th July, with 45 successfully compromised. The hacked Twitter accounts included high profile individuals such as Barack Obama, Elon Musk, Kanye West, Bill Gates, Jeff Bezos, Warren Buffett, Kim Kardashian, and Joe Biden. Their accounts were used to send a tweet to scam Bitcoin out of their millions of followers.
Scam Social Engineering Tweet sent from Bill Gates' Twitter Account
Twitter quickly reacted to the hack by taking an unprecedented step of temporarily preventing all verified users from tweeting, including yours truly; I was trying to warn people about the attack but my tweets were repeatedly prevented from posting. Before the scam tweets were taken down more than £80,000 ($100,000) was sent to the scam Tweet's advertised Bitcoin address.The FBI is investigating the incident.
How the Twitter Accounts were Compromised
Twitter said hackers had targeted employees with access to its internal systems and "used this access to take control of many highly-visible (including verified) accounts and Tweet on their behalf". A report by security researcher firm HudsonRock said an advert appeared on a dark web hacker's forum earlier in the week, which offered a service to takeover any Twitter account. The seller said they were able to achieve this by being able to change any Twitter account's linked email address.
The seller was a group or individual that managed to hack their way into Twitter's backend systems, probably by social engineering Twitter's staff, to gain full administration rights at Twitter. This enabled them to provide their buyers with the opportunity to control any Twitter account and to write those accounts' tweets. Hence this nefarious service being bought and then used to acquire Bitcoin via scam messages.
Security researchers at Hudson Rock spotted Twitter Hack advertisement
It is not yet clear whether the hacker(s) stole the Direct Messages (private messages) of the high profile Twitters users, such messages could be used to cause embarrassment and for cyber extortion. The attack appears to be a quick 'smash and grab' money maker, by both the seller to make a quick buck and by the buyer, who used the service to quickly obtain £80k worth of Bitcoin, rather than anything more sinister or sophisticated. Update as of 18th July 2020 Twitter confirmed the perpetrators used its administration tools to orchestrate the attack and had downloaded data from up to eight of the accounts involved, but said none of these accounts was "verified" high profile accounts. A New York Times article suggested at least two of the attackers are from England. The attackers successfully manipulated a small number of employees and used their credentials to access Twitter's internal systems Twitter's statement said "The attackers successfully manipulated a small number of employees and used their credentials to access Twitter's internal systems. We are continuing our investigation of this incident, working with law enforcement, and determining longer-term actions we should take to improve the security of our systems. We're embarrassed, we're disappointed, and more than anything, we're sorry." Facts Twitter confirmed
Attackers were not able to view previous account passwords, as those are not stored in plain text or available through the tools used in the attack.
Attackers were able to view personal information including email addresses and phone numbers, which are displayed to some users of our internal support tools.
In cases where an account was taken over by the attacker, they may have been able to view additional information. Forensic investigation of these activities is still ongoing.
What the Experts Think
Nigel Thorpe, technical director at SecureAge said the latest Twitter hack exposes the identity and access management vulnerability and the risk of administrator accounts being compromised, leaving data vulnerable. It appears that cybercriminals gained access to Twitter's internal network, then used an admin tool to control the user accounts of prominent individuals and organisations to post fraudulent messages. Using social engineering to gain access to Twitter staff accounts, giving access to data stored in the network.
This incident illustrates the loophole with identity and access management such that if a user account is compromised, data is left unprotected. This loophole can be closed by taking a data-centric approach to security, where information is automatically protected, with authenticated encryption built right into the data. This means that even unencrypted files, when changed or moved, will immediately be encrypted so that, if stolen, they will appear to be garbage to the thief.
A compromised user account still has access to data, but it remains encrypted all the time, even when in use. When copied from its ‘safe’, access-controlled location - even if that's outside the organisation - the data remains encrypted and therefore useless. No ransom, no embarrassing disclosures, no legal action.
Liviu Arsene, Global Cybersecurity Researcher at Bitdefender said with attackers successfully compromising high-profile Twitter accounts that potentially also had two-factor authentication can only point to a coordinated cyberattack at Twitter’s employees and systems. It’s likely this could be a result of attackers exploiting the work-from-home context, in which employees are far more likely to fall prey to scams and spearphishing emails that end up compromising devices and ultimately company systems.
This high-profile Twitter breach could be the result of a spray-and-pray spear-phishing campaign that landed some opportunistic cybercriminals the could potentially be the hack of the year for Twitter. They could have done potentially far more damage. Instead, by delivering a simple Bitcoin scam, we could be looking at attackers that wanted to quickly monetize their access, instead of a highly coordinated and sophisticated operation performed by an APT group.
If this is the case, it’s likely that more companies could potentially be breached as a result of cybercriminals phishing employees. With 50% of organizations not having a plan for supporting and quickly migrating employees and infrastructure to full remote work, we’re probably going to see more data breaches that either exploit employee negligence or infrastructure misconfigurations left behind during the work from home transition.
While large organizations may have strong perimeter security defences, security professionals mostly worry that a potential breach could occur because of attackers exploiting the weakest link in the cybersecurity chain: the human component.
Tony Pepper, CEO of Egresssaid Twitter has suffered a co-ordinated attack targeting its employees "with access to internal systems and tools" is deeply concerning. However, screenshots obtained from two sources who took over accounts which suggest that this breach was caused by an intentionally malicious insider adds an additional layer of concern and complexity to this saga.
In our 2020 Insider Data Breach, we found that 75% of IT leaders surveyed believe employees have put data at risk intentionally in the past year and this latest breach seems to bear out those beliefs.
So, what can security professionals do to prevent this risk and keep sensitive data out of the reach of malicious threat actors? Organisations have an opportunity to do more by understanding the ‘human layer’ of security, including breach personas and where different risks lie. Technology needs to do more by providing insight into how sensitive data in the organisation is being handled and identifying risks, including human-activated threats.
By spotting the characteristics of a potentially malicious insider and being aware of what they are susceptible to and motivated by, organisations can put the tactics, techniques, and technology in place to mitigate the risk.
According to the Office of National Statistics (ONS), approximately 14.2 million people (44% of the total number of working adults) have worked from home during the coronavirus pandemic. To put these figures into perspective, this number stood at around 1.7 million in 2019, representing just 5% of the total working population.
While these statistics are unsurprising, it’s clear that the paradigm of working from home every day was sudden and significant. Few businesses can claim to have anticipated such a scenario, nor to have had the business continuity planning capabilities to contend with its consequences. For example, one of the biggest cybersecurity trends to have emerged in recent weeks is a surge in phishing attacks targeting remote workers.
As will be described in this article, phishing thrives on isolation, uncertainty and periods of change, which have all been common characteristics of the working world recently. Accordingly, Google has reported a 350% cent increase in phishing attacks from January to March of this year.
Education is the First Line of Defence against Phishing Attacks
Now that organisations are beginning to transition back to former work settings, social distancing will mean that change and uncertainty will continue to be a significant factor. During this time, it is imperative that all workers are aware not only of how phishing attacks work, but also the impact that it can have on an organisation’s reputation, it’s the bottom line, and, crucially, the continuity of the business overall. Here are some key pieces of advice for staying secure under these circumstances.
1. Phishing Attacks are Socially Engineered The anatomy of an effective phishing attack is rooted more in social engineering than technology. Phishing messages try to trick individuals into taking an action, such as clicking on a link or providing personal information, by offering scenarios of financial gains or ramifications, or the potential of work disruption or playing into a personal panic.
However, phishing messages typically have tell-tale signs that can – and should – give users pause. Attempts to obfuscate the sender, poor spelling and grammar, and malicious attachments are a few of the classic signs that the message is not genuine.
Phishing attack messages that have the highest response rates are often related to time-bound events, such as open enrolment periods or satisfaction surveys. Some other common phishing message themes include unpaid invoices, confirming personal information and problems with logins.
Before acting, think about what is being asked. For example, phishing attacks may take advantage of the fact that many workers are currently anticipating updates from their employers about returning to the workplace. The email may ask users to log in to a new system designed to allocate socially distant spaces within the workspace upon their return. This tactic exploits the user’s often unconscious confirmation bias, not only impersonating their employer but also taking advantage of their expectations around returning to work and acknowledgement of social distancing.
If unsure whether it might be a malicious message, encourage staff to ask a colleague or the IT team to analyse the message (including the full Simple Mail Transfer Protocol (SMTP) information).
2. Attackers Use a Diverse Portfolio of Tactics Attackers often attempt to impersonate a known person or entity to obtain private information or to carry out an action. This is also known as pretexting and is commonly executed by crafting a fraudulent email or text message to execute an action that is not part of the standard process.
One example is calling the service desk and pretending to be a valid user to get a password reset. Another ruse attackers frequently take advantage of is an out-of-band wire transfer or an invoice payment for a critical vendor. Small companies have traditionally been the targets, but larger companies are increasingly being targeted.
Organisations must understand that pretexting is considered fraud and is often not covered by cyber insurance policies. Therefore, it’s critical that organisations design effective business processes with oversight so there are no single points of approval or execution, and stick to them. While it may be tempting to bypass processes, such as accounts payable or IT procurement, businesses can’t afford to let their guard down – especially when large numbers of workers are logging on remotely as is the case for so many today.
3. Education is the First Line of Defence Phishing is often discussed within the cybersecurity space, but the conversations typically don’t involve intent and rigour.
The common compliance measure usually involves in-person or virtual annual training, along with some other method of education, such as hanging posters around the workplace. This approach pre-dates highly connected computing environments and doesn’t address the urgency needed for the current threat landscape or pattern of working experienced by so many in 2020.
Organisations must conduct security awareness education with the same decisiveness and gravity that other industries do with safety training. For example, it’s not uncommon for drivers in the commercial trucking and transport sector to take monthly training modules, or for managers to participate in quarterly safety meetings.
Planning for the New Normal
The main priority for organisations moving forward is to be more proactive about implementing, practising and testing cyber hygiene from the ground up. There’s much more in the way of fundamental change on the horizon which opens organisations up to a diverse and complex threat landscape.
At the same time, bad actors will constantly be on the lookout for opportunities to take advantage of the chaos. By paying attention to the signs, looking out for pretexting and emphasising regular training, companies can better fend off future phishing attacks.
Investing time and resources into regularly training and educating staff on information security awareness and current cyber threats is critical in building resilience in the ‘new normal’ of the post-COVID-19 working world. A crippling cyberattack is always just around the corner, but by establishing plans and capabilities that reduce risk and prevent data loss, leakage or offline systems from disrupting business continuity, the chances of survival rise exponentially.
Learn How Hackers Steal and Exploit Information to Ensure This Doesn’t Happen to You Cybersecurity is an important topic to know and understand in order to keep your information safe and secure. Even more specifically, it’s important to know and understand mobile security as well. Mobile security, especially with iPhones, is crucial as hackers are becoming smarter and more creative when it comes to iCloud hacks. Apple has partnered with network hardware and insurance companies such as Cisco and Aon to provide security against data breaches; but how can you ensure that even with these Apple partnerships that your iPhone is secure and protected against hackers? Here are the most common ways that hackers get into iPhones to steal or exploit personal information, keep these points in mind to best protect yourself from mobile security hacks.
Poor Passwords Often, poor password choices or poor password management allows hackers to easily hack into iPhones and other Apple products. Hackers are skilled at obtaining Apple IDs and passwords using phishing scams which are attempts to obtain personal data and information by posing as credible and trustworthy electronic entities. Here are some tips to protect your password from hackers and phishing scams:
Set up two-factor authentication for your Apple account
Choose passwords that have no significant personal meaning; such as birthdays or names of family or pets. Hackers can easily do their research and make educated guesses as to what a password maybe
Back up information in other places besides just the iCloud
Change all passwords if even just one account is hacked
Untrustworthy Websites One of the most common ways that hackers make their way into iPhones and other Apple products is by using websites that are not credible. These websites either have holes in the software that allows hackers to get into an iPhone or, they use websites to ask for personal information such as credit card information or contact information. How do you know if a website is credible?
Ask yourself, does this website look trustworthy? Have I ever heard of it? Does it make sense for it to be asking me these questions?
Use a secure middle layer payment option for purchases. Using PayPal or Visa Checkout is a great way to make payments online because the payment is not directly connected to any of your bank information
Don’t open emails or any attachments that link you to a website if it comes from an untrusted sender
Look up websites if you haven't ever heard of them. If the website is untrustworthy, it’s likely that people have been scammed or hacked on there before and have shared/posted their story
Public WiFi Networks Hackers have been known to gain access to iPhones using WiFi spoofing which is creating a WiFi network that doesn’t require a password and seems like a trustworthy network. Computer forensic services have also discovered that if your iPhone is set up to automatically connect to WiFi, your iPhone will automatically sync up to a spoofed WiFi network and will open your phone up to hackers without you knowing. Avoiding public WiFi networks can potentially save your iPhone from hackers; similarly, avoid public hotspots for the same reason.
Protect Your iPhone From Cyberattacks Hackers are becoming more and more knowledgeable when it comes to stealing and exploiting people’s personal information found on their iPhones. Keep these points in mind and remember to keep your iPhone’s software up to date; these things can ultimately secure your personal information and save you from falling victim to hackers’ harsh motives.
About the Author
Jennifer Bell is a freelance writer, blogger, dog-enthusiast and avid beachgoer operating out of Southern New Jersey
Guest Post by Matt Cable, VP Solutions Architects & MD Europe, Certes Networks
At the end of 2019, it was reported that the number of unfilled global IT security positions had reached over four million professionals, up from almost three million at the same time the previous year. This included 561,000 in North America and a staggering 2.6 million in APAC. The cybersecurity industry clearly has some gaps to fill.
But it’s not just the number of open positions that presents an issue. Research also shows that nearly half of firms are unable to carry out the basic tasks outlined in the UK government’s Cyber Essentials scheme, such as setting up firewalls, storing data and removing malware. Although this figure has improved since 2018, it is still far too high and is a growing concern.
To compound matters, the disruption of COVID-19 this year has triggered a larger volume of attack vectors, with more employees working from home without sufficient security protocols and cyber attackers willingly using this to their advantage.
Evidentially, ensuring cybersecurity employees and teams have the right skills to keep both their organisations and their data safe, is essential. However, as Matt Cable, VP Solutions Architects & MD Europe, Certes Networks explains, as well as ensuring they have access to the right skills, organisations should also embrace a mindset of continuously identifying - and closing - gaps in their cybersecurity posture to ensure the organisation is as secure as it can be.
Infrastructure security versus infrastructure connectivity There is a big misconception within cybersecurity teams that all members of the team can mitigate any cyber threat that comes their way. However, in practice, this often isn’t the case. There is repeatedly a lack of clarity between infrastructure security and infrastructure connectivity, with organisations assuming that because a member of the team is skilled in one area, they will automatically be skilled in the other.
What organisations are currently missing is a person, or team, within the company whose sole responsibility is looking at the security posture; not just at a high level, but also taking a deep dive into the infrastructure and identifying gaps, pain points and vulnerabilities. By assessing whether teams are truly focusing their efforts in the right places, tangible, outcomes-driven changes can really be made and organisations can then work towards understanding if they currently do possess the right skills to address the challenges.
This task should be a group effort: the entire IT and security team should be encouraged to look at the current situation and really analyse how secure the organisation truly is. Where is the majority of the team’s time being devoted? How could certain aspects of cybersecurity be better understood? Is the current team able to carry out penetration testing or patch management? Or, as an alternative to hiring a new member of the team, the CISO could consider sourcing a security partner who can provide these services, recognising that the skill sets cannot be developed within the organisation itself, and instead utilising external expertise.
It’s not what you know, it’s what you don’t know The pace of change in cybersecurity means that organisations must accept they will not always be positioned to combat every single attack. Whilst on one day an organisation might consider its network to be secure, a new ransomware attack or the introduction of a new man-in-the-middle threat could quickly highlight a previously unknown vulnerability. Quite often, an organisation will not have known that it had vulnerabilities until it was too late.
By understanding that there will always be a new gap to fill and continuously assessing if the team has the right skills - either in-house or outsourced - to combat it, organisations can become much better prepared. If a CISO simply accepts the current secure state of its security posture as static and untouchable, the organisation will open itself up as a target of many forms of new attack vectors. Instead, accepting that cybersecurity is constantly changing and therefore questioning and testing each component of the security architecture on a regular basis means that security teams - with the help of security partners - will never be caught off guard.
Maintaining the right cybersecurity posture requires not just the right skills, but a mindset of constant innovation and assessment. Now, more than ever, organisations need to stay vigilant and identify the gaps that could cause devastating repercussions if left unfilled.
If promoting a positive company-wide security culture had been a challenge before the Covid-19 pandemic, that challenge has just become a whole lot more difficult. That is because the widespread move to remote working has added another layer of vulnerability. It is not simply a question of sharing office systems across a range of settings and the fact that some are using home computers (frequently shared with personal accounts); instead, it is that individuals are now one step removed from the reach of those responsible for in-house information security, usually the Chief Information Security Officers (CISOs), and the organisation’s security protocols.
This fact has not been wasted on ever-opportunistic hackers
Email phishing attacks target individuals, often persuading them to check or type passwords on malicious domains that appear to be legitimate. Researchers have found a 600 per cent increase in the number of phishing emails worldwide this year, frequently using Coronavirus-related themes to target individuals and businesses. These are not always easy to spot, including email headings like ‘revised vacation and sick time policy’ or ‘important message from HR’. It is easy to see how a lone worker could fall into the trap.
The sharp rise in this type of attack reflects what hackers already know: that the human element of an organisation’s security is the weakest link. Of course, best practice network security relies on a number of elements but perhaps the hardest to establish is a positive security culture. CISOs have, however, struggled with this, even before the Covid-19 pandemic changed business practices. A survey of CISOs by ClubCISO reported that 49 per cent felt that organisational culture was already a block to them achieving their security objectives.
In a world where remote working has become the ‘new normal’, effectively engaging individuals is more important than ever. Understanding protocols and providing easy-to-understand training and awareness are crucial for every single user of a network system and this needs to be prioritised in the current climate. But it is equally important that employees feel able to report suspicious activity quickly and in full without fearing blame or repercussions. Without this element of positive security culture, the security policy could fail because employees will be reluctant to highlight suspicious activity, with potentially devastating consequences.
Effective Information Security Management In the traditional setup, the CISO or ISM would be responsible for network security. Based on an office, they manage the protocols and policies for everything from regulatory and legal compliance to staff training and breach notification. Yet, with little time for preparation, many will be challenged, perhaps lacking the immediate knowledge or experience of how to translate these to the complexities of employees working from home offices.
This is not necessarily bad news but presents an opportunity for positive change. Now we are becoming used to the fact that employees no longer need to be office-based, we can take a step back and ask if the CISO actually needs to be resident within the bricks and mortar of an organisation? Would an outsourced (or virtual) CISO model not be equally well suited – if not better suited - to the ‘new normal’ of remote working?
Virtual CISOs are highly skilled professional teams, drawing on a wealth of experience, working with organisations to meet all the requirements of the CISO function. Individually assigned team members work remotely with an organisation, overseeing network security at all levels; from board-level engagement and compliance to effectively embedding a company-wide positive security culture.
It is also worth noting that they can be used for as much or as little as required, simply advising the resident CISO on strategy or developing and implementing the whole policy. Yet this best-practice alternative does not cost the earth. In fact, it is likely to cost significantly less than the traditional model, while delivering a service which is ideally suited to remote working.
While the Australian PM righty suggested their nation-state threat actor was sophisticated, the cyberattacks they described aren't so sophisticated. Their attackers engaged in spear-phishing campaigns designed to trick email recipients into clicking a link leading to a malicious files or credential harvesting page, opening malicious attachments or granting Office 365 OAuth tokens to the actors. This is the same MO of cyber attacks orchestrated by the cybercriminals fraternity on a daily basis. The Australian government statement advises organisations to patch their internet-facing devices, including web and email servers and to use multifactor authentication. All good advise, in fact, all essential good practice for all organisations to adopt no matter their threat actor landscape.
Away from the international cyber warfare scene, a coalition led by security companies is urging the UK government to revamp the much-dated Computer Misuse Act. The UK's 'anti-hacking' law is 30 years old, so written well before the internet took root in our digital society, so is not really suitable for prosecuting for modern cybercriminals, they tend to be prosecuted under financial crime and fraud laws. The coalition is calling for a change in the law includes the NCC Group, F-Secure, techUK, McAfee and Trend Micro. They argue section 1 of the Act prohibits the unauthorised access to any programme or data held in any computer and has not kept pace with advances in technology. In their letter to PM they said "With the advent of modern threat intelligence research, defensive cyber activities often involve the scanning and interrogation of compromised victims and criminals systems to lessen the impact of attacks and prevent future incidents. In these cases, criminals are obviously very unlikely to explicitly authorise such access." Since launching a 'Suspicious Email Reporting Service' in April 2020, the UK National Cyber Security Centre (NCSC) announced it has now received one million reports, receiving around 16,500 emails a day. NCSC Chief Executive Officer Ciaran Martin called the number of reports a “milestone” and “a testament to the vigilance of the British public". I think the email reporting service is another fantastic free service provided by NCSC (i.e. UK Gov) to UK citizens, so one thing the UK government is definitely getting right in the cybersecurity space at the moment.
With the recent uptick in ransomware, phishing, unsecured cloud buckets and massive data breaches dominating the media headlines over the past couple of years, you could be forgiven for forgetting about the threat posed by Distributed-Denial-of-Service (DDoS) attacks. So then, a timely reminder that some threat actors have vast botnets as their disposal for orchestrating huge DDoS attacks after Amazon reported thwarting the biggest ever DDoS attack, and a European bank suffered the biggest ever PPS DDoS attack. The motives of these colossal DDoS attacks are unclear, I guess some men just want to watch the world burn.
Quote from Batman butler Alfred (Michael Caine), The Dark Knight
Staying at home, something we’ve all been doing a lot more of, can be relaxing. But as our attention has been focused elsewhere, particularly on our health and the economic crisis brought on by the global pandemic, some of us may have also relaxed our safety standards. We are witnessing a serious spike in cybercrime since the coronavirus took the world hostage. Even those institutions that are working diligently to vanquish the virus have not been immune to attack. And that means we have to be more diligent about our privacy and cyber safety.
As mentioned in a recent post, the technology we’re relying on to stay connected while adhering to social distancing guidelines may be contributing to our vulnerability. But whether you’re chatting on a video conferencing app or charging airline tickets to your travel credit card, there are built-in security weaknesses inherent to our online lives. I’m talking about passwords. They’re necessary, of course. And they’re ubiquitous. A 2017 study estimated that the average business user has nearly 200 of them. That’s why it’s a good idea to refresh our understanding of safe password hygiene.
A few simple rules to follow:
Choose passwords that are difficult to guess and have nothing to do with your personal information. Don’t use your birthday or house number or any information that’s easy to gather to make up your passwords.
Never share your passwords. Beyond matters of basic trust, you don’t know how the person you shared them is protecting them. Does your shared password reside on a mobile phone or a slip of paper kept in a wallet? Both of those things can be lost or stolen.
Don’t re-use passwords. If one of your accounts is hacked, that leaves more them vulnerable.
Enable two-factor authentication whenever you have the option to do so on a website or device. It takes a moment more to complete a log-in but it can save you years of headaches if your identity is stolen.
If all that sounds like too much work, I have another tip for you. And it’s a real time-saver. Get yourself a password manager. The best password managers perform all of those tasks for you automatically. You need only create and remember a single master password to gain a tremendous amount of protection when you install a password manager app on your various devices. There are some excellent free open-source password manager apps out there and quite a few paid ones that offer advanced features like secure file sharing and automatic synching of all of your devices.
Another layer of safety you might want to consider is a Virtual Private Network (VPN). VPNs allow you to surf the web anonymously and encrypt any data you send across it. That means you can use public wi-fi networks, like the one at your favourite Costa, more securely. They can boost your download speed, increase your bandwidth, and let you take advantage of peer-to-peer sharing of films and other entertainment media.
Protecting your personal data through the use of password managers and a secure VPN are great first steps towards increased cybersecurity. But there's no such thing as absolute safety online. Identity thieves have long memories--which means they may have access to your old passwords. And thanks to all the data breaches that have occurred over the last decade, they also have your name, address, phone, email, date of birth, and other personal information. So they spoof your phone number, call your bank, and pretend to be you. They give all the correct identity information and then say that they've lost the device that had their current account password on it—but they remember their old password. And they persuade the customer service rep to change your password again. Now you are effectively locked out of your own account while the thieves vacuum out your money.
Does this mean that password managers, VPNs, and the like are a waste of time? Hardly. The above scenario requires a lot of work on the criminals' part. They'll be much more likely to go after a bank account that's secured with the same password you used back when you were on GeoCities and MySpace. Beefing up your cybersecurity practices now will tilt the odds of staying safe back in your favour.
Author Bio:Susan Doktor is a journalist and business strategist who hails from New York City. She writes, guest- and ghost-blogs on a wide range of topics including finance, technology, and government affairs.
A roundup of UK focused Cyber and Information Security News, Blog Posts, Reports and general Threat Intelligence from the previous calendar month, May 2020.
EasyJet's disclosure of a "highly sophisticated cyber-attack", which occurred in January 2020, impacting 9 million of their customers was the biggest cybersecurity story of May 2020 in the UK. Although no details about this 'cyber-attack' were disclosed, other than 2,208 customers had their credit card details accessed. Using terms like "highly sophisticated" without providing any actual details of the cyberattack makes one think back to when TalkTalk CEO Dido Harding described a cyber-attack as "significant and sustained cyber-attack" in 2015. In TalkTalk's case, that cyber attack turned out to be a bunch of teenage kids taking advantage of a then 10-year-old SQL injection vulnerability. City A.M. described Dido's responses as "naive", noting when asked if the affected customer data was encrypted or not, she replied: "The awful truth is that I don’t know". Today Dido is responsible for the UK governments Track, Test and Trace application, which no doubt will ring privacy alarms bells with some. Back to the EasyJet breach, all we know is the ICO and the NCSC are supporting UK budget airline, EasyJet said "We take issues of security extremely seriously and continue to invest to further enhance our security environment. There is no evidence that any personal information of any nature has been misused, however, on the recommendation of the ICO, we are communicating with the approximately nine million customers whose travel details were accessed to advise them of protective steps to minimise any risk of potential phishing. We are advising customers to be cautious of any communications purporting to come from EasyJet or EasyJet Holidays." It will be interesting to see the DPA enforcement line Information Commission's Office (ICO) adopts with EasyJet, especially considering the current COVID-19 impact on the UK aviation industry. Some security commentators have called ICO a "Toothless Tiger" in regards to their supportive response, an ICO label I've not heard since long before the GDPR came into force. But the GDPR still has a sting its tail beyond ICO enforcement action in the UK, in that individuals impacted by personal data breaches can undertake a class-action lawsuit. So then, it can be no real surprise to law firm PGMBM announce it has issued a class-action claim in the High Court of London, with a potential liability of an eye-watering £18 billion!. If successful, each customer impacted by the breach could receive a payout of £2,000. The 2020 Verizon Data Breach Investigations Report (DBIR) was released, the most valuable annual report in the cybersecurity industry in my humble opinion. The 2020 DBIR used data compiled before COVID-19 pandemic. The report analyses 32,002 security incidents and 3,950 confirmed breaches from 81 global contributors from 81 countries.
86% of data breaches for financial gain - up from 71% in 2019
43% web application (cloud-based) - these attacks have doubled, reflecting the growth in the use of cloud-based services.
67% of data breaches resulted from credential theft, human error or social attacks.
Clearly identified cyber-breach pathways enable a “Defender Advantage” in the fight against cyber-crime
On-going patching successful - fewer than 1 in 20 breaches exploit vulnerabilities
The vast majority of breaches continue to be caused by external actors.
70% with organised crime accounting for 55% of these.
Credential theft and social attacks such as phishing and business email compromises cause the majority of breaches (over 67%), specifically:
37% of credential theft breaches used stolen or weak credentials,
25% involved phishing
Human error accounted for 22%
The 2020 DBIR highlighted a two-fold increase in web application breaches, to 43%, and stolen credentials were used in over 80% of these cases. Ransomware had a slight increase, found in 27% of malware incidents compared to 24% in the 2019 DBIR with 18% of organisations reported blocking at least one piece of ransomware last year. REvil (aka Sodinokibi) hackers are said to have stolen celebrity data from a law firm 'Grubman Shire Meiselas & Sacks'. With 756 gigabytes of personal data, emails, and contract details were taken, including Lady Gaga, Madonna, Elton John, Barbara Streisand, Bruce Springsteen and Mariah Carey to name a few.
LogMeOnce, a password identity management suite provider, has published a detailed interview with myself titled 'Passwords are and have always been an Achilles Heel in CyberSecurity'. In the Q&A I talk about Passwords Security (obviously), Threat Actors, IoT Security, Multi-Factor Authentication (MFA), Anti-Virus, Biometrics, AI, Privacy, and a bit on how I got into a career in Cybersecurity.
LogMeOnce, a password identity management suite provider, has published a detailed interview with myself titled 'Passwords are and have always been an Achilles Heel in CyberSecurity'. In the Q&A I talk about Passwords Security (obviously), Threat Actors, IoT Security, Multi-Factor Authentication (MFA), Anti-Virus, Biometrics, AI, Privacy, and a bit on how I got into a career in Cybersecurity.
Quotes “I’m afraid people will remain the weakest link in security, and the vast majority of cybercriminals go after this lowest hanging fruit. It’s the least effort for the most reward.”
"There is no silver bullet with password security, but MFA comes close, it significantly reduces the risk of account compromise"
"The built-in biometric authentication capabilities of smartphones are a significant advancement for security"
"Cybercriminals go after this lowest hanging fruit, the least effort for the most reward."
"As technology becomes more secure and more difficult to defeat, it stands to reason criminals will increasingly target people more."
"The impact of the WannaCry ransomware outbreak on NHS IT systems is a recent example of such cyberattack which threatens lives."
"Machine Learning can provide real benefits, especially in large Security Operations Centres (SOC), by helping analysts breakdown the steady stream of data into actionable intelligence, reducing workload and false-positive errors"
"When I look at new technology today, I still seek to thoroughly understand how it works, naturally thinking about the weaknesses which could be exploited, and the negative impact of such exploits on the people and businesses using the technology. I developed a kind of a ‘hacker’s eye for business’"
We use mobile apps every day from a number of different developers, but do we ever stop to think about how much thought and effort went into the security of these apps?
It is believed that 1 out of every 36 mobile devices has been compromised by a mobile app security breach. And with more than 5 billion mobile devices globally, you do the math.
The news that a consumer-facing application or business has experienced a security breach is a story that breaks far too often. As of late, video conferencing apps like Zoom and Houseparty have been the centre of attention in the news cycle.
As apps continue to integrate into the everyday life of our users, we cannot wait for a breach to start considering the efficacy of our security measures. When users shop online, update their fitness training log, review a financial statement, or connect with a colleague over video, we are wielding their personal data and must do so responsibly.
Let’s cover some of the ways hackers access sensitive information and tips to prevent these hacks from happening to you.
The Authentication Problem Authentication is the ability to reliably determine that the person trying to access a given account is the actual person who owns that account. One factor authentication would be accepting a username and password to authenticate a user, but as we know, people use the same insecure passwords and then reuse them for all their accounts.
If a hacker accesses a user’s username and password, even if through no fault of yours, they are able to access that user’s account information.
Although two-factor authentication (2FA) can feel superfluous at times, it is a simple way to protect user accounts from hackers. 2FA uses a secondary means of authenticating the user, such as sending a confirmation code to a mobile device or email address. This adds another layer of protection by making it more difficult for hackers to fake authentication.
Consider using services that handle authentication securely and having users sign in with them. Google and Facebook, for example, are used by billions of people and they have had to solve authentication problems on a large scale. Reverse Engineering
Reverse engineering is when hackers develop a clone of an app to get innocent people to download malware. How is this accomplished? All the hacker has to do is gain access to the source code. And if your team is not cautious with permissions and version control systems, a hacker can walk right in unannounced and gain access to the source code along with private environment variables.
One way to safeguard against this is to obfuscate code. Obfuscation and minification make the code less readable to hackers. That way, they’re unable to conduct reverse engineering on an app. You should also make sure your code is in a private repository, secret keys and variables are encrypted, and your team is aware of best practices.
If you’re interested in learning more ways hackers can breach mobile app security, check out the infographic below from CleverTap.
Authored by Drew Page Drew is a content marketing lead from San Diego, where he helps create epic content for companies like CleverTap. He loves learning, writing and playing music. When not surfing the web, you can find him actually surfing, in the kitchen or in a book.
Guest Post by By Tom Kellermann (Head Cybersecurity Strategist, VMware Carbon Black) The sudden and dramatic shift to a mobile workforce has thrust video conferencing into the global spotlight and evolved video conferencing vendors from enterprise communication tools to critical infrastructure. During any major (and rapid) technology adoption, cyberattackers habitually follow the masses in hopes of launching an attack that could lead to a pay day or give them a competitive advantage. This has not been lost on global organisations’ security and IT teams, who are quickly working to make sure their employees’ privacy and data remains secure. Here are some high-level tips to help keep video conferencing secure. Update the Application Video conferencing providers are regularly deploying software updates to ensure that security holes are mitigated. Take advantage of their diligence and update the app prior to using it every time. Lock meetings down and set a strong password Make sure that only invited attendees can join a meeting. Using full sentences with special characters included, rather than just words or numbers, can be helpful. Make sure you are not sharing the password widely, especially in public places and never on social media. Waiting room features are critical for privacy as the meeting host can serve as a final triage to make sure only invited participants are attending. Within the meeting, the host can restrict sharing privileges, leading to smoother meetings and ensuring that uninvited guests are not nefariously sharing materials. Discussing sensitive information If sensitive material must be discussed, ensure that the meeting name does not suggest it is a top-secret meeting, which would make it a more attractive target for potential eavesdroppers. Using code words to depict business topics is recommended during the cyber crime wave we are experiencing. Restrict the sharing of sensitive files to approved file-share technologies, not as part of the meeting itself Using an employee sharing site that only employees have access to (and has multi-factor authentication in place) is a great way to make sure sensitive files touch the right eyes only. This should be mandated as this is a huge Achilles heel. Use a VPN to protect network traffic while using the platform With so many employees working remotely, using a virtual private network (VPN) can help better secure internet connections and keep private information private via encryption. Public WiFi can be a gamble as it only takes one malicious actor to cause damage. Do not use public WiFi, especially in airports or train stations. Cyber criminals lurk in those locations. If you can, utilise two networks on your home WiFi router, one for business and the other for personal use. Make sure that your work computer is only connected to a unique network in your home. All other personal devices – including your family’s – should not be using the same network. The networks and routers in your home should be updated regularly and, again, should use a complex password. Additionally, you should be the only system administrator on your network and all devices that connect to it. All of us have a role to play in mitigating the cyber crime wave. Please remember these best practices the next time you connect. Stay safe online Also related - How Safe are Video Messaging Apps such as Zoom?
YesWeHack, a European bug bounty platform, is providing universities and schools with free access to its educational platform YesWeHackEDU. This offer aims to allow educational institutions to hold a practice-oriented cybersecurity training. As of 1st April 2020, all universities and schools can benefit from free licenses of YesWeHackEDU, which are valid until 31st May 2020.
Preparation for IT Security Professions
YesWeHackEDU is aimed at educational institutions that, in the current situation, want to integrate IT topics and cybersecurity into their curricula via distance learning. The educational platform is a simulation of the real bug bounty platform of YesWeHack. The attack scenarios, which are available as practice projects, are simulations of real-world situations. Universities and schools also can kickstart a real bug bounty program on YesWeHackEDU to have their IT infrastructure security-proofed by their students.
YesWeHackEDU teaches the identification and elimination of vulnerabilities and allows both students and instructors to develop technical and managerial skills required to run successful bug bounty programmes. At the same time, it opens up prospects for sought-after professional specialisations such as DevSecOps, Data Science or Security Analysis. Furthermore, YesWeHack EDU facilitates the implementation of cooperations and cross-functional projects between academic institutions and the business community.
Young Cybersecurity Specialists more Needed than Ever
"The current COVID19 pandemic has driven students and teachers out of the classroom. For cybercriminals, however, the pandemic wave is by no means a reason to pause. They are even more active, taking advantage of the insecurity of many consumers" explains Guillaume Vassault-Houliere, CEO and co-founder of YesWeHack. "The training of future cybersecurity talents cannot, therefore, be delayed. We need to support educational institutions in their mission right now. YesWeHackEDU provides a world-class educational resource for educators and students to develop cybersecurity skills in times of pandemic.'
Free licenses for YesWeHackEDU are distributed worldwide with the support of YesWeHack education partner IT-GNOSIS and can be applied for here.
Away from the deluge of coronavirus cybersecurity news and threats, Virgin Media were found to have left a database open, which held thousands of customer records exposed, and T-Mobile's email vendor was hacked, resulting in the breach of their customers and employees personal data. International hotel chain Marriot reported 5.2 million guest details were stolen after an unnamed app used by guests was hacked. According to Marriots online breach notification, stolen data included guest name, address, email address, phone number, loyalty account number and point balances, employer, gender, birthdays (day and month only), airline loyalty program information, and hotel preferences. It was only on 30th November 2018 Marriott disclosed a breach of 383 million guests. Tony Pepper, CEO at Egress said “Marriott International admitted that it has suffered another data breach, affecting up to 5.2 million people. This follows the well-documented data breach highlighted in November 2018 where the records of approximately 339 million guests were exposed in a catastrophic cybersecurity incident. Having already received an intention to fine from the ICO to the tune of £99m for that, Marriott will be more than aware of its responsibility to ensure that the information it shares and stores is appropriately protected. Not only does this news raise further concerns for Marriott, but it also serves as a reminder to all organisations that they must constantly be working to enhance their data security systems and protocols to avoid similar breaches. It will be interesting to see if further action is taken by the ICO”
'How safe are video messaging apps such as Zoom, and what should users bear in mind when using them?'
Video messaging apps are an essential communication tool for at home and within businesses, especially during the COVID-19 lockdown period. They are generally safe to use but there are a few security risks which users should be aware of.
Our increased use of video messaging apps has not gone unnoticed by cybercriminals, who are seeking to exploit the increase of use by sending phishing emails, social media scam messages and even scam text messages, with fake invitations to video messaging app meetings.
Typically, these scam messages will entice you into either opening a malicious attachment or click a web link which directs to a malicious website. The ultimate aim of these cyberattacks is to deliver malicious software, such as ransomware which locks your PC and demands a ransom payment to unlock, scam a payment, or steal your personal information which can be resold to other cybercriminals on the dark web.
So, never open an attachment or click on any links within any unexpected or suspicious emails, social media messages and text messages.
The next piece of advice is to ensure your video messaging app is always kept up-to-date. Luckily most modern smartphones and computer operating systems will automatically update your apps, but it is always worth double-checking and not to suppress any app updates from occurring, as often the app updates are fixing security flaws.
And finally, on home computers and laptops, when not using video messaging apps, either cover your webcam with a piece of tape or face your webcam towards a wall or ceiling, just in case your computer is covertly compromised and a malicious actor gains access to your computer's webcam. Additional One tip I didn't have time to say on the podcast, is always ensure your video chats are set to private, using a strong password to prevent ZoomBombing. Recent reportshave shown a series of “Zoombombing” incidents lately, where unwanted guests have joined in on open calls.
Bharat Mistry, Principal Security Strategist at Trend Micro on Zoom advises“Although not alone in being targeted, Zoom has been the subject of some of the highest-profile incidents so far this year. Fortunately, there are things you can do to keep your business safe. It’s all about taking advantage of unsecure settings in the app, (and possibly using brute-force tools to crack meeting IDs). With access to a meeting, hackers could harvest highly sensitive and/or market-critical corporate information, or even spread malware via a file transfer feature.
Hackers know users are looking en masse for ways to communicate during government lockdowns. By creating legitimate-looking Zoom links and websites, they could steal financial details, spread malware or harvest Zoom ID numbers, allowing them to infiltrate virtual meetings. One vendor discovered 2,000 new domains had been registered in March alone, over two-thirds of the total for the year so far. Risk mitigation:
The good news is that there are several things you can do to mitigate the security risks associated with Zoom. The most basic are:
Ensure Zoom is always on the latest software version
Build awareness of Zoom phishing scams into user training programmes. Users should only download the Zoom client from a trusted site and check for anything suspicious in the meeting URL when joining a meeting
Ensure all home workers have anti-malware including phishing detection installed from a reputable vendor
Next, it’s important to revisit those administrative settings in the app, to reduce the opportunities for hackers and Zoombombers. Fortunately, automatically generated passwords are now switched on by default, and the use of personal meeting IDs are switched off, meaning Zoom will create a random, one-off ID for each meeting. These setting should be kept as is. But organisations can do more, including:
Ensure you also generate a meeting ID automatically for recurring meetings
Set screen-sharing to “host only” to prevent uninvited guests from sharing disruptive content
Don’t share any meeting IDs online
Disable “file transfers” to mitigate risk of malware
Make sure that only authenticated users can join meetings
Lock the meeting once it’s started to prevent anyone new joining
Use waiting room feature, so the host can only allow attendees from a pre-assigned register
Play a sound when someone enters or leaves the room
Allow host to put attendees on hold, temporarily removing them from a meeting if necessary”