Author Archives: Gwyn Topham Transport correspondent

BA fined record £20m for customer data breach

Personal details of more than 400,000 customers accessed by hackers in 2018

A £183m fine levied on British Airways for a data breach has been reduced to £20m after investigators took into account the airline’s financial plight and the circumstances of the cyber-attack.

The £20m fine is nonetheless the biggest ever issued by the Information Commissioner’s Office (ICO), following the 2018 incident in which more than 400,000 customers’ personal details were compromised by hackers.

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