Author Archives: Glenn Weir

AppDynamics is separating signal from noise at a time of unprecedented change

In a world that relies on digital applications to power all aspects of daily life, now more than ever strong digital performance is imperative to ensuring business operations run smoothly. Failure to deliver an exceptional experience can make or break an organization. According to AppDynamics’ survey of 7,000 consumers, two-thirds of consumers claimed they would…

The post AppDynamics is separating signal from noise at a time of unprecedented change first appeared on IT World Canada.

People-centred approach to cybersecurity needed as Canadians shift to an increasingly digital economy

By Ireen Birungi, Chief Information Security Officer, Interac Corp. For too long the cybersecurity world has viewed people as the weakest link and biggest point of vulnerability when it comes to risk. However, post COVID-19 we are starting to see a shift in this mentality – a shift that sees people as the greatest asset…

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Solid security in the new normal a matter of the right provider

Today’s threat landscape is constantly shifting, which makes company security like a game of whack-a-mole. Full marks go to cyber-professionals for their effort and ingenuity in trying to keep hackers at bay. Unfortunately, the problem is not around effort levels but around a level of security complexity that continues to rise. Overnight, the pandemic and…

The post Solid security in the new normal a matter of the right provider first appeared on IT World Canada.

Have a hassle-free and always-on contact center

At a time when people are mandated to self-distance and wear masks, the idea of “the human touch” may seem a bit disquieting. In commerce especially, face-to-face contact is about the last thing most customers want right now. Human voices, however, have perhaps never been more important. As many companies struggle to find a “business…

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Why a unified view of threats strengthens your cybersecurity posture

A shift in 2020 to employees working from home has changed how companies operate. In particular, the rush to work-from-home has given rise to elevated security threats. While companies are now spending significant amounts on cybersecurity, threats are still outpacing corporate outlay. As tech leaders have weighed their options on how to harden their security…

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